John Roberts Email & Phone Number

Columbia, Sc

• Manages projects that improve Talent Acquisition processes, enhance our Workday system and elevate the candidate and user experience• Meets with members of our Talent Acquisition department to understand system and process needs and pain points • Researches and recommends ideas for improvement• Collaborates with team members across HR to review improvement ideas, downstream impacts and decide on best solution• Presents improvement proposals to senior HR leadership• Writes test scripts• Performs system testing• Updates work instructions• Trains and educates team on system and process updates

Columbia, Sc

•Manages Talent Acquisition Operations department responsible for operational functions to include background checks, new hire onboarding, compliance, process improvements and Talent Acquisition system enhancements.•Hires, manages, trains and develops staff.•Works with Human Resources leadership to track metrics and department Key Performance Indicators (KPIs). •Designs, implements and manages reporting, data analysis and metrics for Talent Acquisition Operations.•Develops and maintains relationships and networks within community groups, vendors and talent partners.

Columbia, Sc

•Manages Talent Acquisition Recruiting department responsible for full life-cycle recruiting processes to include client engagement, strategy development, sourcing, screening, offer negotiation and job offers. •Oversees internal and external recruitment efforts corporate-wide combining leading-edge resources and technology to deliver best in class talent for critical business needs to ensure current and future organizational talent needs are met. •Provides guidance to Recruiters and Management regarding market employment trends, compensation, skills and abilities, recruitment strategies, interviewing, assessments and sourcing tactics. •Hires, manages, trains and develops staff of Recruiters and Recruiting Coordinators.•Acts as internal consultant on Human Resource policies, procedures, employment practices and other HR-related issues.

Columbia, Sc

•Provides day-to-day operational support of talent acquisition processes including issue resolution, process enhancements and maintenance of applicant tracking work instructions•Coordinates and performs testing for internal system enhancements, including reviewing documents for testing, creating test matrices, executing test cases and evaluating results•Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long term resolution

•Source, identify, screen, and interview to provide management with a qualified, diverse group of candidates in a timely and cost efficient manner•Advise management regarding recruiting plans, selection criteria, and salary decisions•Work to ensure compliance with corporate policy, laws, and regulations•Manage candidate activity to include paperwork, scheduling, interviews, testing, travel, and background checks•Submit documentation for new hire processing including pre-employment checks, system updates, and closeout paperwork•Project manager for Kenexa 2X BrassRing system implementation

•Process and issue health and dental benefits books, contracts, and amendments in a timely manner•Coordinate with Marketing, Alliance O/L, Underwriting, Benefit Files, and other areas to ensure accurate benefits, group structure, and status•Respond to all inquiries, resolve group problems, and communicate with group decision makers on benefit books•Coordinate with Printing Services and the Graphics Department on producing and printing benefit books

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Business Administration