John Roberts Email & Phone Number

Columbia, SC

• Manages projects that improve Talent Acquisition processes, enhance our Workday system and elevate the candidate and user experience
• Meets with members of our Talent Acquisition department to understand system and process needs and pain points
• Researches and recommends ideas for improvement
• Collaborates with team members across HR to review improvement ideas, downstream impacts and decide on best solution
• Presents improvement proposals to senior HR leadership
• Writes test scripts

Columbia, SC

• Manages Talent Acquisition Operations department responsible for operational functions to include background checks, new hire onboarding, compliance, process improvements and Talent Acquisition system enhancements.
• Hires, manages, trains and develops staff.
• Works with Human Resources leadership to track metrics and department Key Performance Indicators (KPIs).
• Designs, implements and manages reporting, data analysis and metrics for Talent Acquisition Operations.
• Develops and maintains relationships and networks within community groups, vendors and talent partners.

Columbia, SC

• Manages Talent Acquisition Recruiting department responsible for full life-cycle recruiting processes to include client engagement, strategy development, sourcing, screening, offer negotiation and job offers.
• Oversees internal and external recruitment efforts corporate-wide combining leading-edge resources and technology to deliver best in class talent for critical business needs to ensure current and future organizational.
• Provides guidance to Recruiters and Management regarding market employment trends, compensation, skills and abilities, recruitment strategies, interviewing, assessments and sourcing tactics.
• Hires, manages, trains and develops staff of Recruiters and Recruiting Coordinators.
• Acts as internal consultant on Human Resource policies, procedures, employment practices and other HR-related issues.

Columbia, SC

• Provides day-to-day operational support of talent acquisition processes including issue resolution, process enhancements and maintenance of applicant tracking work instructions
• Coordinates and performs testing for internal system enhancements, including reviewing documents for testing, creating test matrices, executing test cases and evaluating results
• Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long term resolution

• Source, identify, screen, and interview to provide management with a qualified, diverse group of candidates in a timely and cost efficient manner
• Advise management regarding recruiting plans, selection criteria, and salary decisions
• Work to ensure compliance with corporate policy, laws, and regulations
• Manage candidate activity to include paperwork, scheduling, interviews, testing, travel, and background checks
• Submit documentation for new hire processing including pre-employment checks, system updates, and closeout paperwork
• Project manager for Kenexa 2X BrassRing system implementation

• Process and issue health and dental benefits books, contracts, and amendments in a timely manner
• Coordinate with Marketing, Alliance O/L, Underwriting, Benefit Files, and other areas to ensure accurate benefits, group structure, and status
• Respond to all inquiries, resolve group problems, and communicate with group decision makers on benefit books
• Coordinate with Printing Services and the Graphics Department on producing and printing benefit books

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Business Administration