Exceptional record of success in the management of organizational quality and operations, including program development, process improvement, workforce optimization, organizational development and design, business development, service excellence, and compliance. I have the proven ability to increase efficiency, compliance, and profitability while streamlining workflow, reducing risk, and cutting costs, and a history of providing innovative solutions for clients in the Fortune 100, academic, and healthcare sectors. I excel at building and leading top-performing teams, including virtual teams. In addition, I hold multiple certifications, including my GE Lean Six Sigma Black Belt and Master Change Agent, and have spoken at national conferences.
Listed skills include Organizational Effectiveness, Strategy, Risk Management, Healthcare, and 47 others.