An innovative and hard-working technology leader with a blend of skills;Leadership• A senior technology leader with the ability to quickly and effectively build strong business relationships.• Leading teams of up to 30 employees, across 5 different countries, responsible for overseeing and driving technology strategy across the team.• Mature and enhance our operational processes and activities as well as manage the budget.Collaboration• An energetic team leader, able to communicate effectively with people of all ages and backgrounds.• Mentoring team members to work collaboratively to resolve incident and problems, as well as implementing change into production environments.Risk Aware• Capable of assessing operational and risk management policies, ensuring adherence to regulatory and governing bodies.Technical• Ability to take a hands-on management approach and lead by example.Through my operational excellence and guidance, my teams have successfully delivered a range of business process improvements (saving $250K). These include a combination of technical and process automation, and an improvement in systems stability / availability. Additionally, I’ve assisted in the start-up of various businesses, find out more in the project section below.John Katsoudas specialities: IT Operations, Service Management, Leadership, Stakeholder Management, Financial Services, Incident Management, Team Building