Leads the implementation and steady state support of all new infrastructure globally including network, compute, storage, and data protection.Responsible for geographically distributed infrastructure and systems including multiple data centers, AWS, Azure and other cloud hosting vendors.

• Provide Data Center Operations & Data Management with server and storage configuration, and archiving (both physical and electronic) services• Ensuring the stable operation and efficient performance of application environments• Provide guidance and direction to vendor’s SAN support and maintenance activities• Capacity planning and forecasting • Vendor management and collaboration• Policy and process development for IT infrastructure asset management

Work closely with the IT manager on all aspects of the EMC Managed Services infrastructure in our five data centers across EMEA and US, including existing and proposed architectures, capacity planning, procurement, and maintain relationships with hosting service providers, Internet service providers, and software vendors.Heavily involved in architecture, design, and implementation of EMC Managed Services private clouds in EMEA and US based on vBlock 300 using Cisco UCS blade systems with EMC VNX series. I was involved in this project at every level from negotiating legal agreements with third party hosting providers and Internet service providers, procurement, implemention of Cisco UCS, vSphere 4.1, Citrix XenApp 6, VNX storage design/configuration.Work closely with transition managers in the customer onboarding/transition process to negotiate with customer's risk, networks, and security teams in order to establish connectivityWorked for SMS new product development in architecture, design, and implementation of service offerings including remote monitoring of customer storage arrays and backup solutions (Avamar, Netbackup, DataDomain via EMC Data Protection Advisor).Heavily involved in Business Continuity Planning, developing Disaster Recovery strategies and plans for Managed Services data centers and hosted applications. Provide on-going architecture reviews of software solutions to be implemented within the Managed Services data centers, and re-architecting solutions to conform to our infrastructure security model.Involved in achieving and maintaining compliance for standards subscribed to: SSAE-16 compliance for datacenter infrastructure including developing audit processes for both SSAE-16 and ISO27001 audits from an infrastructure perspective. Provide technical presales services for potential EMC Managed Services customers by presenting and explaining the architecture and security of the delivery infrastructure.

Primary responsibility for maintaining customer sites and IT infrastructure Designed, installed and maintained network infrastructure including servers, routing, switching, VPNs and firewall security.Provided IT consultancy on a variety of projects for existing and new customersSolid exposure to operating systems such as Mac OSX, DIGITAL VMS Version 6 - 8, HP Tru64 UNIX Migrations from legacy email systems; installed, supported and provided disaster recovery procedures for Microsoft Exchange 5.5 and Exchange 2000/2003/2007. Implemented backup strategies on windows NT/2000/2003 server using ARCserve, Veritas and NTbackup on DAT, DLT and LTO drives.Implemented disaster recovery plans on Alpha systems.Provided hardware support for Digital VAX/Alpha, DELL, IBM, Fujitsu-Seimens and HP Compaq Proliant Servers. Have also worked with DELL Fibre/Direct attached Storage, Dell/EMC Clariion storage, , HP Storage Works Disk arrays, IBM SANs.

Primarily involved with design, coding, testing and implementation of a mini ERPDeveloped 'Fat Client' code using Visual Basic 6.0 interfacing with SQL Server 7.0Contributed to Database administration including coding stored proceduresImplemented various testing methods including white box and black box testing

Primarily responsible for maintaining the 400+ PCs in a Windows NT environment Stand-in teacher for the adult education web design courseInvolved in training teachers in basic network administrationResponsible for maintaining College of Commerce e-mail system.

On site college work experienceDesigned, coded and implemented an Asset Tracking System for company equipment using VB6 and Microsoft AccessCoded macros to aid geophysicists work.Helped in the roll-out of global company mail systemPart-timeTechnician

Involved in Automation programming of statistical chartsDesigned macros to interpret data to produce charts in Microsoft Excel Amended existing Perl script to produce interpretable data