Mr. Kay joined Exostar LLC to support various customer custom solutions. Mr. Kay has been focusing on Exostar’s Collaboration solutions based on Microsoft’s SharePoint suite for 2 major enterprises; 1 in the life sciences and the other in the aerospace & defense industry. These custom solutions include Windows and Linux OS servers, various networking devices, and custom security models using proxies and certificates. Mr. Kay provides additional input for various infrastructure efforts that are cross platform (Windows-Linux) in nature dealing with authentication, storage, networking, and monitoring. Mr. Kay develops various PowerShell scripts to assist in the administration of these solutions. Mr. Kay continues to improve the documentation for these solutions. Mr. Kay has been the lead implementer for their recent upgrades of their IBM Aspera suite implementations.

Mr Kay joined CenturyLink to continue his support of their customers need: SAP’s SuccessFactors subdivision providing Learning Management SaaS solutions for federal and defense entities. Mr. Kay developed multiple PowerShell Scripts and automation to assist in the administration of the environment. Mr. Kay’s major contribution was to develop documentation and development of the environment’s patching process to reduce the time from 6 hours to 3 hours. After that work he focused on making the GPOs (Group Policy Objects) to comply with security requirements. Mr. Kay continued to provide Linux, VMware, SFTP, Windows, and custom SaaS support for SuccessFactor’s solutions. Mr. Kay provided additional support in the migration of clients to a new environment.

Mr Kay joined NFCU to support the existing Backup & Recovery system and Windows servers. During his tenure he has performed various and multiple duties as required. His focus remained the Backup & Recovery systems. Roles included managing projects, incidents, compliance, providing system reports, documentation, training, and implementation of a new Enterprise Backup & Recovery system. Over the years he improved the systems' success rate from 40% to a high of 76% within the first 6 months of starting. He expanded the protection from 500 nodes to over 3000 nodes over 4 physical sites. He managed the legacy backup network where he implemented 802.3ad LACP to decrease network saturation & improve load balancing. He was able to move the Domino servers from unstructured data backups to a structured data backup module which increased the success ratio to over 80%. After additional support personnel were added to a newly formed team he trained & mentored them. That effort developed into an Operations Manual with multiple “HowTo's” for internal customers. This allowed him to make additional system upgrades, automate various tasks, resolve other technical issues within the system, and collaborate extensively with other teams (Storage, Network, VMWare, DataBase, etc.) on various issues including but not limited to: CIFS, NFS, SCSI, FCP, Networking, Macintosh, NetApp Filers, IBM DS & Xiv series storage, IBM ProtecTier, and IBM SVC. Eventually, his analysis reports and documentation efforts assisted in determining that NFCU needed to invest in a new Enterprise Class Backup & Recovery system, which he has been collaborating with multiple stakeholders and vendor professional services.

I started my own Real Estate Appraisal services company to expand my client base and focus on some specific niche markets – particularly the historic and older residence markets. I chose this niche market because of my interest and experiences within this particular market. I was often called upon by my clients to either perform reviews of other peer appraisers, or perform actual appraisals on very difficult properties. I have had the privilege to appraiser (1) one of the (5) five “spite” residences that exist in the United Stated for a client.

Provide analysis and troubleshooting of various systems with a particular focus on Backup & Recovery

Licensed Residential AppraiserResponsible for scheduling inspections of subject properties, data collection, writing the report, provide a reasonable opinion of value, increase market awareness of brand.I started as a trainee and worked diligently learning the necessary skills and methods. After about 1 year, I was able to qualify to take my exam to become a Residential Appraiser, which I was able to pass on the first attempt. I continued to demonstrated my ability to manage my time efficiently to meet strict deadlines, develop efficient methods to analyze data, develop new clients, and continue his education on appraisal methods. I eventually attained the designation of Certified Residential Appraiser within another year. I even assisted in mentoring other trainees working for the company.

Mr. Kay was responsible for the maintenance of the various servers for operations. Over the years his role developed to include the managing and support of various system including the Backup & Recovery system, enterprise class UPS, VPN, E-mail, inventory, environmental alerting, and automation. While at HealthFirst he was able to increase the processing time of a database from 20 hours to 6 hours. He also created an in-house Inventory database for server hardware and software to assist in license, component, and service tracking. HealthFirst is located 2 blocks from Ground Zero. During 9-11 Mr. Kay was instrumental in taking charge and halting server operations to protect the systems from potential collateral damage and collecting required resources for DR efforts before the 2nd tower collapsed. After wards, Mr Kay continued to refine the internal DR efforts and practices.

I managed the support of the workstations and servers which were both Macintosh and Microsoft. I eventually supported the PBX, Voice Mail, and Security Key Card systems. I deployed a remote monitoring and control application to improve my workstation and server support. I also assisted in the implementation of a, then cutting edge, PDF pre-press workflow.

Create and maintain the; Edit, format and coordinate literature production; bulletins, mailers, catalogs, technical papers, and ads. Organize and catalog graphics; foam cores, duratrans, digital files. Maintain sales leads database.