John Keating Email & Phone Number

Walton, Kentucky, United States

Hebron, Kentucky, United States

Walton, Kentucky, United States

Lexington, Kentucky Area

Responsible for standardizing process documentation, analyzing and streamlining workflows following Lean Six Sigma guidelines, and--once process finalization is complete--auditing workflow performance. Also responsible for process troubleshooting, defect management, production reporting.

Lexington, Kentucky Area

Processed paperwork for incoming and outgoing shipments. Managed customer contacts, questions, and special order requests.

Winchester, KY

Provided BPO support for up to 50 client companies. Managed Desktop hardware/software support, security administration, and mainframe support. Gave assistance to support agents as subject matter expert for supported clients and products. Reworked support documentation to improve readability and organization, which increased agent response and cut handle.

Inspected and checked in daily returns for and sorted items for shelving. Answered patron inquiries. Conducted stack maintenance, assessment and collection weeding

Lexington, Kentucky Area

Performed technical duties for Transylvania theater department events and stage productions, including sound and light operations, running crew, and stage management. Involved with six major theater productions, including productions of Hamlet, West Side Story, and Of Mice and Men. Also involved with other University events including Concert series.

Lexington, KY

Served as third shift cashier during holiday shopping season. Responsible for checking out customers, sorting returned items, cleaning front-of-store areas, returning carts to cart corrals.

Lexington, Kentucky Area

Served as a sales floor associate in the Season department. Responsible for assisting customers with purchases, conditioning sales floor areas and shelves, and stocking items.

Paris, KY

In addition to performing duties of a standard Crew Member, responsible for training new employees on both customer service and food preparation areas. Monitored existing employees' training levels via quality checks and established training plans for crew members to meet quality requirements.

Paris, KY

Received customers pleasantly, took their orders, transmitted to kitchen staff, served, and prepared bills. Prepared food items such as hamburgers as per the established standards. Adhered to the quality, service, and cleanliness standards of the chain. Maintained the equipment, such as oven and grill, in proper condition.