Working as a TEKSysytems contractor with Caterpillar Financial Services Corporation Nashville.● Create customer service tickets to be worked by the connectivity team. Reassign tickets as needed in (Service Now)● Salesforce –asset and account lookup, create new users, edit existing users● Run monthly reports in Salesforce● Helped implement the connectivity group customer ticket process● Worked on the data migration as UAT tester● Worked on the project to implement new api calls as UAT tester● Helped create new reports in Salesforce and Service-Now● Worked with team members to create user and training documentation● Troubleshoot machine connectivity issues as needed

Working as a TEKSysytems contractor with Change Healthcare Nashville. I worked on the Browser UICL/Browser remediation project. I also filled in as needed for daily testing.* Review all project documentation and create test plan* Create comprehensive test cases and prioritize testing activities* Execute all test cases as planned in a collaborative team effort* Write thorough defect/bug reports and determine severity and priority for each* Iteration and Core regression testing* Defect testing

Working as a GDH contractor with Change Healthcare Nashville. I worked on specific projects i.e. Reskin/Rebrand, URL Migration and Client Migration. I also filled in as needed for daily testing.* Review all project documentation and create test plan* Create comprehensive test cases and prioritize testing activities* Execute all test cases/stories as planned in a collaborative team effort* Write thorough defect/bug reports and determine severity and priority for each* Iteration and Core regression testing* Defect testing

Working as a STG contractor withNuSkin● Review all project documentation and create test plan● Create comprehensive test cases and prioritize testing activities● Execute all test cases as planned in a collaborative team effort● Write thorough defect/bug reports and determine severity and priority for each● Complete regression testing cycles each time changes are made to the code to fix defects● Perform testing across multiple platforms, devices, and browsers

● Ensure successful product launches with thorough testing and careful planning● Communicate with stakeholders at all management levels● Develop and maintain SLA’s that clearly define the scope and expectation for services provided● Review project documentation to understand full scope of testing needs for the project● Perform regular test case reviews and update as needed● Create new test cases for existing websites and toolsets● Maintain a comprehensive testing matrix for various operating systems, devices, and browsers● Coordinate closely with development team members to ensure timely bug fixes● Iteration and Core regression testing● Defect testing● Gather and document requirements as needed

● Assist in maintaining internal network and data backups● Maintain user hardware and software (internal and external users) to ensure user connectivity● Prepare and maintain system program inventory● Keep inventory of all software installation, hardware, and licensing needs● Plan and purchase new hardware for clients● Provide technical support to clients● Set up, configure, and install necessary software on new servers for clients● Assist in the maintenance and set up of phone systems and employee equipment● Software testing over various Windows OS and hardware configurations.

● Assist in maintaining internal network and data backups● Maintain user hardware and software (internal and external users) to ensure user connectivity● Prepare and maintain system program inventory● Keep inventory of all software installation, hardware, and licensing needs● Plan and purchase new hardware for clients● Provide technical support to clients● Set up, configure, and install necessary software on new servers for clients● Assist in the maintenance and set up of phone systems and employee equipment● Software testing over various Windows OS and hardware configurations.

Paint prep, body repair and painted glossy and textured gun safes.

Painting, drywall, plumbing, electrical, flooring, welding.