In this role, I am entrusted to lead multi-faceted operations, including the management of 21 distribution centers (4.8M SQF) and about 400 total employees. I oversee $150M in inventory across 21 distribution centers with a variance of 99.997%. I manage a staff of local and regional leaders to ensure that company culture and protocols are being followed and communicated effectively to all members of the team. Moreover, I implement effective strategies to slash costs and lead major company projects, including the implementation of 4 hub DCs in the southeast with next-day access to inventory for customers serviced by local DCs.Notable Key Achievements: • Successfully reduced opex by over $2M in the first fiscal year as zone leader through improved routing, labor management, and courier expense.• Achieved consistently strong P&L results, including improving cost per unit by 25% in FY21.• Realized and maintained over 99% on-time delivery each of the three years in the current role.• Implemented a new delivery model for over 400 company-owned retail stores, moving them from receiving delivery from one regional DC to 12 local DCs, reducing transportation and inventory carrying costs. Strategically determined the placement of specific product lines for the local DCs based on the needs of the retail stores.• Led the establishment of e-commerce-based relationships with the OMS and WMS systems and supported the development of operational practices to meet customer needs while allowing DCs to operate efficiently.

In this capacity, I directed operations while undertaking responsibility for five distribution centers and leading 100 total employees. Moreover, I consolidated cross-functional teams to optimize communication and minimize labor spend.Notable Key Achievements: • Reduced operating expenses by $1M in the first six months as a regional leader through route optimization, improved DC productivity, and staff consolidations.• Empowered and transformed operations teams to improve customer experience and increase quality.

As a Director of Operations, I oversaw eight distribution centers (600K SQF) while leading 200 total employees. I set and implemented KPIs and productivity standards. Moreover, I devised and executed accountability measures to align labor costs with budgetary requirements.Notable Key Achievements: • Boosted productivity through improved usage of WMS and voice pick software. • Launched inventory control program to improve inventory accuracy and reduce OSD claims from customers.• Led the implementation of safety tracking management tools as well as creating a culture of safety.• Designed and led local transfer program, allowing DC’s to get product to preload operations for efficient loading and timely departure of routes.

I managed two distribution centers (500K SQF) while leading 90 total employees. I ensured that operations leaders comply with federal, state, and local distribution, material handling, and shipping requirements by adhering to customers and regulatory agencies’ requirements. I oversaw transportation operations, including equipment repairs and maintenance, routing, and scheduling. I optimized communication with customers on a daily basis to ensure complete satisfaction. I maintained compliance with ISO and SDS policies and procedures for warehouse personnel, equipment, and property. In addition, I travelled to start-up or struggling sites to help improve service levels and financial results.Notable Key Achievements: • Administered multiple FDA-regulated facilities. Audited annually (internally and externally) to ensure that all food safety and cGMP procedures were followed. All career audit scores exceeded 94%.• Engaged and actively negotiated with vendors to ensure that maintenance and purchasing were conducted in the most cost-effective manner.• Planned, drove, and led conscious improvement initiatives that minimized sites impact on the environment while also gaining positive financial benefits.• Improved profitability by increasing services to 3PL customers, including transportation management and value-added services.

In this role, I managed and streamlined operations (300K SQF) while driving rigorous efforts to boost profitability by matching appropriate staffing levels to the forecasted workload using the most cost-effective methods. Moreover, I maintained compliance with OSHA regulations as well as trained personnel on company and customer requirements.Notable Key Achievements: • Implemented and maximized output from WMS and TMS systems.• Strengthened and transformed operations teams to improve customer experience and quality of work.