John Kendall Email & Phone Number

Vienna, VA, US

Mclean, VA, US

Mclean, VA, US

• Capitol Hill Management – Publisher of Political Hispanic and USA Hispanic News publications.
• Scoped sales initiative ahead of 2020 election, setting targets, assessing timelines and resources for achieving objectives.
• Conducted regular meetings to review progress and identify challenges to achieve sales objectives. Proposed alternatives for improving sales efficiency.BizTechReports – An independent reporting agency with offices in.
• Reviewed and redefined field survey operational processes for various technology-specific research initiatives with national and international clients.
• Evaluated quality of respondent lists from different panel providers to ensure accuracy of data gathering and market projection activities.
• Advised on best practices for engaging with high-tech executives to illustrate value of independent survey offerings from BizTechReports.

Claremont, NH, US

• CWPS, later acquired by Red River, a leading provider of Managed IT, help desk, and other support services. In 2019, CWPS was acquired by Red River Red, bringing more than 20 years of experience and mission-critical.
• Managed full life cycle of projects from problem statement formulation through to final delivery of outcomes on over 300 projects.
• Set, coordinated and communicated project workflow and milestones, adjusting timelines as needed.
• Engaged with client executives and their respective teams to ensure alignment with expectations, which often evolved over the course of many projects.
• Designed and developed a Schedule Dashboard that was adopted across CWPS to maximize utilization of engineering resources and optimize the management of multiple projects. The tool fundamentally changed the way the.
• Implemented and maintained best practices across our full range of service activities, including successful compliance with required ISO standards.

Melbourne, Victoria, AU

• Transurban manages and develops urban toll road networks in Australia and North America, a Top 20 company on the Australian exchange (ASX).
• Established in-house Facilities Management to 32K sq. ft. operations facility, previously outsourced.
• Implemented, budgeted and oversaw preventative maintenance schedule as well as internal facilities calendar to track 40+ facility upkeep activities including: HVAC, electrical, plumbing, fire prevention, safety and.
• Created first-time $3M US facilities budget while constantly evaluating external vendors for quality of service and competitive pricing.
• Recruited, coached and led new 5 person US facilities team to proactively maintain facilities and exceed customer service requirements while ensuring a clean and safe environment.
• Facilitated the move of personnel to new 20K sq. ft. headquarters in Tysons Corner, VA.

Châtillon, Île-de-France, FR

• AREVA with HQ in Paris, France, is leader in high value products and services in the Nuclear Power industry, from uranium mining to used fuel recycling, including nuclear reactor design and operating services..
• Owned AREVA’s Facilities Budget, repeatedly meeting or exceeding annual budget goals.
• Secured cost reduction in areas such as: rent, insurance, utilities, security, and IS assets (computers, printers, video equipment and company cell phones), whilst maintaining the company’s high quality standards.
• Oversaw the expansion and reduction of office space according to corporate directives, safely and successfully redeploying employees and assets in accordance to local laws and regulations.
• Safety officer for Washington DC and Tyson’s Corner offices, developed and implemented a safety culture which resulted in zero lost time accidents in the DC region over a 5 year period.
• Drafted and maintained office’s Facility Emergency and Evacuation plans, encouraged employees’ CPR recertification, also created and maintained a dedicated Inclement Weather Hotline for employees to call.

• GESEMI is a family owned major distributor and retail chain of appliances and home products in the Argentine market.
• Responsible for all operational aspects of the organization which served all 7 major Argentinean supermarket chains, controlling cash flow, administering current accounts, sales, purchase orders, accounts payable and.
• Owned inventory and stock availability as well as brand and product evolution, pricing benchmarking system of catalog consisting of >300 products.

• Co-founded BEAUTY SHOP, a high-end distributor of Global Fine Beauty brands.
• Successfully negotiated and acquired the exclusive representation and distribution rights in Argentina for brands, such as Gucci, Longchamp and L’Occitane.
• Grew the business to 4 stores and 30 employees in Buenos Aires’ most upscale retail area.

Paris, FR, FR

• AXA Assistance is an Emergency Assistance service provider, providing 24/7 medical, legal and financial aid to company’s contracted customers which included, among others American Express.
• Expatriated in 1992 from Washington DC affiliate to launch newly acquired Buenos Aires subsidiary.
• Selected best-in-breed staff and hired necessary skill sets, trained call center staff to AXA’s standard, culminating in the successful launch of the domestic Emergency Assistance.

• US Assist, is a leader in travel insurance of travelers, groups and organizations around the world. Began in the 24/7 Emergency Assistance call center.
• Employed language skills and communications expertise. Promoted to Medical Evacuation Expert and then to Operations Supervisor. Led and trained a team of >50 employees.