Recruited by CEO to build out development team into highly organized departments with reliable goal achievement through operational efficiency and process improvement in new independent game studio startup.Rapidly adapted to a new industry, driving business development, implementing lean processes and project management initiatives to enhance organizational efficiency, successfully launching three games, with the latest achieving 250K+ sales across PC, Xbox, and PlayStation platforms.

Hired by a startup as the Director of Operations to build infrastructure and reduce their $5M order backlog. Quickly built operations team and framework to reduce the backlog of 50,000 consultants representing $75M+ in revenue within nine months.Led end-to-end operations management during hypergrowth, building and developing cross-functional team to scale from 50 to 45,000 daily orders, expand product offerings from 50 to 800+ SKUs, and grow annual sales from $1.2M to $200M.

Promoted from sales representative to business development advisor for demonstrating strategic expertise in promoting company services, developing analytical skills, financial forecasting, and cultivating customer relationships. Mentored sales districts in financial concepts and coached account executives to position solutions that leverage the company’s portfolio of services.Developed sales management SOPs and KPIs that align with business reviews for both internal and external… Show more Promoted from sales representative to business development advisor for demonstrating strategic expertise in promoting company services, developing analytical skills, financial forecasting, and cultivating customer relationships. Mentored sales districts in financial concepts and coached account executives to position solutions that leverage the company’s portfolio of services.Developed sales management SOPs and KPIs that align with business reviews for both internal and external stakeholders—coached account executives on value selling and customer experience. Show less