-Worked with company leadership, engineers, contractors, fabricators, and tradesmen to develop, produce, and improve sheet metal assemblies for HVAC, construction, and other industries-Using CAD software, designed new tooling, control systems, and machinery such as dies, jigs, a safety cage interlock, a cut-to-length line, a tube roller, and a pneumatic press -Worked with machine shops, welders, and other vendors for procurement of parts and services-Managed the maintenance and repair program for more than 100 assets, directed and assisted the work of mechanics and technicians-Administered CMMS software (Upkeep) to assign work orders, track repairs, and maintain documentation-Oversaw the commissioning, setup, programming and operation of CNC machinery including a fiber laser cutter, plasma table, waterjet table, and press brake-Assisted in implementation of ERP and MRP software (SAP Business One) by creating BOMs-Implemented a system to track material usage, manage workflow, and practice lean manufacturing by only producing parts immediately needed for production

-Supported technical operations of a large scale distribution center and warehouse by performing maintenance, responding to service calls, and monitoring systems in a fast paced environment-Learned the layout and supported more than 10 miles of automated conveyor belts, multiple types of sorting, scanning, and printing systems, fire protection, networking, backup power systems, plumbing, and HVAC-Read electrical, hydraulic, and pneumatic schematics and used HMIs, SCADA, and CAN programmers to identify problems, perform root cause analysis, and maximize uptime-Followed OSHA regulations in regards to lockout/tagout, confined space, fall protection, and more

Senior role in bicycle service, education, and sales. Responsibilities in service included service writing, performing preventative maintenance, installing new parts, inspecting for post-accident damage, communicating progress for hand-off work, and maintaining service tools and equipment. In education, I led high level classes on maintenance receiving consistently positive feedback from participants and reviewing and modifying lesson plans as necessary. Sold a large variety of outdoor recreation products and used inventory management systems to maintain optimal levels of product. Worked with manufacturers and vendors to order products and deal with technical support and warranty issues.

Provided sales and service in a fast-paced environment. Independently managed many day to day shop operations.

Performed high quality of work in maintenance, repair, and building of bicycles and related accessories. Provided excellent customer service during service and sale transactions. Used software including a custom Point of Sale system, Lightspeed for work orders, and SAP ERP for inventory tracking, receiving, and purchase orders. Worked with various wholesale distributors, brands, and vendors to order product, manage warranty claims, and resolve technical issues.