Identify operational inefficiencies and implemented change, set standards for financial performance, evaluate culture and environmental standards, safety and sanitation, strategic planning & execution, P&L management, budgeting, workforce engagement, forecasting, menu management, management of guest experience, team building & leadership, risk management, demographic & market segmentation research, brand positioning, cost controls, OSHA compliance, facilities management, inventory control, HACCP | FDA training Helped develop new restaurant openings guidelines, new promotions, and manager training program. Along with new hiring questions for managers and the development of team responsibilities. Implemented local marketing initiatives and programs.

Opened and Directed LongHorn Steakhouse restaurants. Responsible for locations throughout Southwest for over four years. Led 15 new restaurant openings. Addressed and corrected financial deficiencies; drove growth in revenue and profitability. Developed and trained internal candidates to become General Managers and Directors, capable of strengthening competitive positioning and maximizing sales and profits. Drove operational metrics and performance standards to meet or exceed corporate targets and standards. Ensured compliance with all applicable laws, regulations and company policies.

Director of Operations for Red Lobster restaurants primarily in Arizona & California but I was also responsible for locations throughout Southwest for over sixteen years. Led over 20 new restaurant openings (Red Lobster). Addressed and corrected financial deficiencies; drove growth in revenue and profitability. Developed and trained internal candidates to become General Managers and Directors, capable of strengthening competitive positioning and maximizing sales and profits. Drove operational metrics and performance standards to meet or exceed corporate targets and standards. Ensured compliance with all applicable laws, regulations and company policies.