John Knobloch Email & Phone Number

Northampton, Pa, Us

United States

-Demonstrates deep understanding of products and matches thousands of clients to the solution they need.-Received perfect customer CXI for the year of 2023 out of a total of 22 customer taken surveys.-DMLO Certified-Hit Tier I twice during initial ramp up period and following the ramp-up was immediately able to hit Tier II.

United States

-2022 Expert certified on all Stellantis vehicles after demonstrating extensive product knowledge.-Closed and booked well over 100 car deals while working as a sale representative. -Provided exceptional demonstrations before, during, and after the sale to ensure customer satisfaction.-Learned in depth about lending by assisting with customers closing their loans through the dealer.

Columbia, Maryland, United States

-Analyzed customers current CRM platform for strengths and weaknesses that could be left behind or migrated to their new Dynamics 365 system. -Worked with customers to design custom UX & UI workflows for customer websites based on current OS. -Followed up with clients to ensure the operation of workflows and provide feedback on necessary changes.-Lead training programs to ensure clients understand current implementation and how to utilize products to ensure warm handover at the close of Protech’s direct partnership.-Designed internal training materials to demonstrate a clear and digestible guide for clients learning system customizations

-Provided exceptional sales and service by being recognized for my CX performance with surveys. -Awarded Salesman of the quarter multiple quarters during my tenure at the dealership.-Generated $400,000 in gross profit while selling cars for the automotive group.-Monthly average car sales never fell below 16 cars delivered per month with national average being 12.-Created multiple repeat households where the customer purchased multiple cars from our dealership.

Hanover Township

-Successfully thwarted a robbery attempt on the Hanover Township branch by taking charge and locking down the branch before the suspect could enter the premises. -Organized cash shipments and returns during the global pandemic to ensure compliance with PNC Loss prevention guidelines.-Completed opening and closing procedures as per PNC’s loss prevention guidelines. -Conducted weekly service and monthly audits of Bank ATM’s.

Allentown, Pennsylvania Area

-Supported sales efforts in commercial paint store, servicing wholesale customers on multi- million-dollar jobs.-Ensured sales transactions are completed accurately, maintaining accurate work order files and formulas.-Promoted to closing staff role where lock up was conducted and night-drops were calculated and dropped.-Was transferred to a new store to assist with closing their productivity gaps within the store.

Jacksonville, North Carolina Area

-Meritoriously promoted to Corporal by winning a Corporal promotion board in a Battalion of 965 Marines.-Two deployments traveling with over $1,000,000 worth of gear to account for between my 13-man team. -5 awards; Good conduct, National Defense, Global war on terrorism, Sea Service 2nd award, Korean Defense.-Responsible for coordinating multiple teams working in unison to complete tasks at a high level of proficiency. -Relay complex information to subordinate team members. -Communicated effectively with senior managing teams at a high level of understanding to achieve mission critical goals.-Graduated Small Unit leadership training with immense understanding of team dynamics and gaining the buy in of team members.