Learning Experience Designer
Current- Oversaw multiple, comprehensive projects as the primary point of contact for learning and development- Coordinated logistics of extensive, intricate learning programs and projects utilizing platforms like Asana and Notion- Managed teams of learning and development professionals to effectively design and implement comprehensive learning programs, demonstrating strong organizational and communication skills.- Developed and led upskilling programs for diverse, customer facing, teams across UK, EU, ANZ, and NA regions- Created and deployed global onboarding training programs for new Sales Development Representatives (SDRs), Merchant Admin Teams, and Customer Service employees- Conducted needs assessments to identify skill gaps and developed targeted learning solutions- Collaborated with cross-functional teams to align learning strategies with business objectives