John Kow Email & Phone Number

Cebu City, Ph

Cebu, Central Visayas, Philippines

Overall responsible for F&B Division + Successfully selected as a participant for Operation Leadership Program (OLP). that develops individual to become a RM or DOO.+ Strategic planning, including business plan, sales strategy development, transformation leadership, and human capital. + 7 F&B outlets, stewarding, banquet and conference facilities.+ Responsible for the F&B annual USD12.5M budget, R&B marketing, HEOs and the capital expenses.+ Hotel CX champion.

Yangon, Myanmar

Responsible for 4 F&B outlets, stewarding, banquet and conference facilities.

Iskandar Puteri, Johore, Malaysia

Task Force/ Explorer Overall responsible for F&B Division + Enforcement of pandemic safety protocols.+ 3 F&B outlets, banquet and conference facilities.+Pre-opening of retail shop

Guangzhou, Guangdong, China

Overall responsible for F&B Division + 4 F&B outlets, kitchen, stewarding, banquet and conference facilities of 1800 sqm pillarless ballroom.

Sunway, Selangor

Responsible for F&B Division for cluster of 3 hotels+ Pre-opening, re-branding projects, manage renovation and establishing new service concept.+ 7 F&B outlets, stewarding, banquet and conference facilities of 5500 sqm.

Ortigas, Manila

• Pre-opening/ Post Opening/ Operations• F&B Conceptualization • Site Management & Coordination• Brand implementation • HEOs Procurement• Owner relationship• Sales & Promotion Strategy• Budget & Forecast• Menu conceptualization

Qingdao, Shandong, China

Key task to oversee 4 F&B outlets, stewarding, banquet and conference facilities. 696 room hotel located at the CBD district of Qingdao within the municipal government offices. Specialty outlet includes signature restaurant Shang Palace with 2 levels of a total 14 elegant private dining room; Cafe Yum modern and engaging all day dining restaurant, 286 seats designed by Super Potato, Pralines patisserie shop and the private dining facilities.

Ncr - National Capital Region, Philippines

Joined as Food & Beverage Manager of a 696 room hotel overlooking 5 F&B outlets including Circles Event Cafe with 300 seats; Manila's top signature modern all day interactive dining concept in town. Specialty restaurant including of Shang Palace; Chinese Restaurant, poolside and Private Dining. Pre-opening of Sinfully by Makati Shangri-La the hotels signature patisserie shop. Person in charge for the hotels New Year Eve countdown party for 2 years in a row.

Putra Jaya, Malaysia

Reporting directly to the General Manager.As part of the hotel’s Executive Committee, my key role was to strategized, manage and drive the Food & Beverage Division of the hotel with 5 F&B outlets, Stewarding, Banquet and Conference facilities. - Revenue performance - Staff Development - F&B Marketing- Market Research/ Competitor Analysis - HACCP Certification Food Safety Management Systems.

Putra Jaya, Malaysia

Undergoing 12 months fast-pace intensive internal & external training in various F&B department within the hotel group.

Putra Jaya, Malaysia

Pre-opening manager for All Day Dining, in Room Dining and Pool bar.

Singapore

Diploma, Hotel/Motel Administration/Management

Summer Program, Professional Development Program