Directed multi-site operations and led strategic growth initiatives to achieve consistent revenue growth and operational excellence. Established a wholesale division, collaborating with high-value clients, and secured cost savings through strategic lease negotiations. Recruited and retained top talent by fostering an inclusive, high-performance culture aligned with company values and standards.➥Operational Efficiency: Drove annual revenue to seven figures by overseeing key projects, including the launch of four new cafes, and streamlining operations.➥Team Development: Enhanced team skills through targeted training and mentorship, boosting engagement and reducing turnover.➥Adaptability During Challenges: Expanded business and maintained service quality through agile marketing and operational adjustments during the pandemic.➥Client Success: Increased YoY revenue to seven figures by optimizing cost management and implementing strategic initiatives.➥Service Excellence: Built a customer-centered culture, promoting collaboration and high engagement.➥Enhanced employee skills and performance through consistent training and guidance.➥Built high-performing teams to deliver outstanding results, increasing retention and satisfaction by fostering a positive work environment.➥Achieved seven-figure YoY revenue growth through successful management of key projects, including four new cafes.➥Sustained growth during challenging times by deploying effective marketing strategies.

In this role, I spearhead tenant and facilities management operations to grow the company in strategic directions based on current business goals by leading commercial lease negotiations, contracts, financial oversight, strategic planning, and regulatory compliance. I partner with property management or warehouse management at individual locations to optimize revenue and profitability from tenant sub-leasing and utilities to ensure spaces are fully leased and paid monthly. I also ensure compliance with regulatory requirements and standards of operations to provide a safe, clean, and well functioning environment. Additionally, I drive company culture by leading with high value of people, relationships, and community in mind. Identify and execute business strategies for growth. ➥ Restructure lease agreements to bridge gaps of lack of leadership across several locations, working with realtors and leasing agents to sign 7 new commercial leases within the first year on the job. ➥ Oversee real estate side of the business as well as property management, with a focus on optimizing traversefitness.com to expand outreach to new tenants. ➥ Lead company vision and culture to build trust and accountability and resolve any operational or people conflicts to drive potential, growth, and value across the organization. ➥ Conduct research to identify marketing and sales opportunities and implement optimal marketing strategies utilizing sales data, current trends, and key improvements. ➥ Report to Board of Directors on status of operational performance.

In this role, I directed sales and business development activities, including daily operations and staff development. I accomplished short- and long-term objectives by providing influential leadership and assistance to staff members. I led the development and implementation of effective strategies, innovative approaches, and strategic initiatives to ensure continued business growth and expansion. Additionally, I enabled personnel to excel in assigned roles and responsibilities by delivering mentoring and guidance. I built and sustained strong relations with key prospects, clients, and partners with a focus on uncovering and capturing new opportunities.➥ Recognized for founding and growing the company from scratch to seven figures in revenue within 18 months.