Lead and manage the operational and administrative aspects of the church. Lead the strategic planning, human resources, finance, recruitment, and all functional activities to ensure alignment with and accomplishment of the church's mission and vision in partnership with Lead Pastor.

Lead the strategic management, creation, implementation, and measurement of all learning solutions for the National staff, Agency staff, and Volunteers. Consult with Agencies and Agency Development staff to identify performance gaps and provide effective training solutions. Coach and develop a team of training professionals who develop and provide instructor led and various forms of webinar and online courses. Lead and manage the development and implementation of annual National and Leadership… Show more Lead the strategic management, creation, implementation, and measurement of all learning solutions for the National staff, Agency staff, and Volunteers. Consult with Agencies and Agency Development staff to identify performance gaps and provide effective training solutions. Coach and develop a team of training professionals who develop and provide instructor led and various forms of webinar and online courses. Lead and manage the development and implementation of annual National and Leadership Conferences. Develop grants and manage implementation for training initiatives and reporting measurement. Implemented new learning management system to volunteers, families, agency staff, and national staff with enhanced knowledge management and peer sharing functionality. Develop and manage relationships with vendors within budget. Provide consultation to executive leadership on culture development, process, procedural enhancements, strategic plans and implementations. Show less

Managed operations of 18 training campuses and support team staff. Created and provided scorecards to access training results and job readiness. Provided consultation to training divisions on effective solutions for new training initiatives and projects. Effectively managed all training division projects and implemented on or before established deadlines while meeting budgetary constraints or creating cost savings. Developed and managed relationships with vendors within budget.… Show more Managed operations of 18 training campuses and support team staff. Created and provided scorecards to access training results and job readiness. Provided consultation to training divisions on effective solutions for new training initiatives and projects. Effectively managed all training division projects and implemented on or before established deadlines while meeting budgetary constraints or creating cost savings. Developed and managed relationships with vendors within budget. Successfully facilitated the application process for Training Magazines Top 125 Global Training Organizations for two consecutive years. Show less

Played an integral role on the executive team providing consultation and direction on new initiatives and organizational changes. Created, developed, and managed professional insurance training department. Obtained official Insurance Continuing Education provider certification in nine states. Created, implemented and managed successful apprentice and associate program for Personal and Commercial divisions. In partnership with external vendors, developed and implemented consultative sales… Show more Played an integral role on the executive team providing consultation and direction on new initiatives and organizational changes. Created, developed, and managed professional insurance training department. Obtained official Insurance Continuing Education provider certification in nine states. Created, implemented and managed successful apprentice and associate program for Personal and Commercial divisions. In partnership with external vendors, developed and implemented consultative sales training for all insurance divisions. Created and managed Leadership Development program. Developed and implemented service culture training and process that increased mystery shop scores by 53%. Facilitated and managed customer focus group process. Provided monthly, quarterly, and annual reports on training results and organizational progress. Show less

Managed and developed a staff of 36 trainers and managers who developed and provided training for the Retail Division. Implemented, trained Accelerated Learning theory to all trainers and staff to enhance learning and performance. Created, implemented trainer observation and coaching process to improve trainer performance. Created and implemented service and sales training for retail positions. Developed, implemented interactive Security and Loss Prevention DVD to reduce losses. Reduced… Show more Managed and developed a staff of 36 trainers and managers who developed and provided training for the Retail Division. Implemented, trained Accelerated Learning theory to all trainers and staff to enhance learning and performance. Created, implemented trainer observation and coaching process to improve trainer performance. Created and implemented service and sales training for retail positions. Developed, implemented interactive Security and Loss Prevention DVD to reduce losses. Reduced training expenses by 50% Show less