John L. Thompson, Mba Email and Phone Number
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Proficient leader with 25+ years of success in client services, operations, e-commerce, and technical support. Experience in providing strategic solutions relative to process improvement, customer service, and quality control.Specialties: Ability to recruit, hire, and train employees;Proven leader at providing hands-on leadership;Demonstrated track record of efficiency gains;Focused on corporate results;
Cpi Card Group
View- Website:
- cpicardgroup.com
- Employees:
- 606
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Manager Of Client SuccessCpi Card Group Jan 2024 - PresentManage a team of Account Managers that help clients derive the most value from CPI’s products and services. Reduce risk of client attrition while maintaining positive client and partner relationships ensuring product adoption and stability.
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Senior Manager, Client Success, Redteam SoftwareRedteam Software Apr 2022 - Apr 2023Oversee team of Client Success Managers (CSMs) who develop, engage, and nurture client relationships for the RedTeam and paskr software products. -
Client Experience Manager, Paskr Inc. Acquired By Redteam SoftwarePaskr Mar 2019 - Apr 2022Greater Nashville Area, TnManage team responsible for client experience life cycle including implementation, training, support, retention and satisfaction. Implement SaaS initiatives to increase client satisfaction, reduce client churn and improve client experience at all touch points.
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Application Support ManagerJack Henry & Associates May 1996 - Feb 2019Brentwood, Tennessee, United StatesOversee and provide strategic direction to the client onboarding, cash posting, account verification, and client support teams. Manage staff to consistently exceed service standards and build client loyalty. -
Ecommerce, VpGoldleaf Financial (Acquired By Jack Henry & Associates) May 1999 - May 2001Brentwood, Tennessee, United StatesManaged team responsible for developing and managing ecommerce processes to import client data into organization's proprietary financial software.
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Support / Ecommerce AnalystPrivate Business, Inc. (Rebranded To Goldleaf Financial) May 1996 - Apr 1999Brentwood, Tennessee, United StatesProvided technical support and ecommerce for organization’s proprietary accounts receivable financing software.
John L. Thompson, Mba Skills
John L. Thompson, Mba Education Details
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E-Business -
Computer Science
Frequently Asked Questions about John L. Thompson, Mba
What company does John L. Thompson, Mba work for?
John L. Thompson, Mba works for Cpi Card Group
What is John L. Thompson, Mba's role at the current company?
John L. Thompson, Mba's current role is Senior Manager, Client Success.
What is John L. Thompson, Mba's email address?
John L. Thompson, Mba's email address is jo****@****skr.com
What is John L. Thompson, Mba's direct phone number?
John L. Thompson, Mba's direct phone number is +141723*****
What schools did John L. Thompson, Mba attend?
John L. Thompson, Mba attended University Of Phoenix, Tennessee State University.
What are some of John L. Thompson, Mba's interests?
John L. Thompson, Mba has interest in Children, Education, Health.
What skills is John L. Thompson, Mba known for?
John L. Thompson, Mba has skills like Leadership, Process Improvement, Management, Team Building, Customer Service, Strategy, Training, E Commerce, Strategic Planning, Account Management, Salesforce.com, Crm.
Who are John L. Thompson, Mba's colleagues?
John L. Thompson, Mba's colleagues are Kibrom Weldemicheal, Carmen Torres, Sylvia Stoppacher, Morgan London, Ashley Blanchard, Roxanne Yang, Jill Michaelson.
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