Responsible for Compute platforms and hosting services internationally including Database, mail and collaboration services. Sponsor and service owner for Corning's modernization and transformational program to Multi-Cloud as well of other SaaS based services including SAP and Microsoft 365.

Responsible for the IT technology reference architecture and strategic roadmap associated to the growth and transition of IT services across 20+ independent business units into a single IT Shared Services operating model. Responsible for the IT Integration process and approach associated to the acquisition and assimilation of new businesses into the company, as well as the project management of all strategic initiatives led, driven and supported by IT.

- Responsible for server computing, virtualization and cloud engineering, messaging and collaboration, data centers, storage and backup, IT disaster recovery, asset and configuration management, operations, and service management. - Architected and co-led an organizational transformation of 403 resources operating independently across 18 business units and 60 countries into a new consolidated organization. Developed roadmap to achieve increasing maturity and efficiency over time. - Led strategy, design and planning of a multiyear transformation program centered on modernizing the infrastructure and standardizing processes to consolidate 2,200+ applications worldwide. Major deliverables included Blueprint for the consolidation of 86 data centers down to 5 co-location provider sites worldwide; Cloud-based technology reference architecture to standardize enterprise infrastructure globally; IT Service management roadmap to deliver framework essential to executing $120M transformation; Phase I execution plan ($19.2M) to migrate the portfolio of the highest risk business, a $2B+ business unit.- Reduced annual expenses through the consolidation and renegotiation of global supply agreements, reconciliation of HW/SW license, standardization of infrastructure, and leverage of new shared service capabilities.- Accelerated early deployment of the new Infrastructure reference architecture at legacy data centers to deliver new technology capabilities that lowered risk and better supported critical business priorities, including M&A. - Maintained operational stability in face of 32% staff reduction and attrition resulting from transformation to one operating company.- Contributed to merger of Tyco International and Johnson Controls from $10.5B to $42B business (closing within 7 months and 30 days ahead of plan), by facilitating day one readiness and 3-year synergy planning.

Directed infrastructure architecture, engineering and operations for Enterprise Hosting, Database Platform and IT Service Management organizations of a global clinical research and drug development services company (CRO).- Recruited by the CTO to help rebuild the infrastructure organization into a professional, highly skilled and effective asset delivering state-of-the-art solutions.- Consolidated 6 independent and geographically separate groups into one team to establish a more efficient and effective Global Shared Services support organization.- Delivered speed, resiliency, and annual cost savings by introducing technology improvements, upgrading talent, realigning culture, and improving operational processes.- Spearheaded a large scale infrastructure transformation program on-time and within 2% of original budget to modernized the network and data center infrastructure, deliver new Enterprise Cloud (IaaS) capabilities, and consolidate 1,200+ applications across 42 data centers into 3 new strategic co-locations. Program delivered superior capabilities and services, and supported 20%+ business growth while sustaining flat IT cost growth over this period. Enabled new revenue generation by providing SaaS capability for existing customers seeking to leverage in-house developed software for drug trial management.- Averted risks to business stability and growth from infrastructure in first 2 years through improved security and technology standards, infrastructure currency, process automation, and a 30+% replacement of legacy team.- Directed development and delivery of the organization’s first formal IT Service Management Strategy, including a multi-year plan centered on foundational improvements with the greatest potential for operational benefit.- Met business recovery needs by delivering IT disaster recovery service that included a redesigned methodology, process framework and set of technology capabilities. Deployed for 44+ business applications.

- Recruited for a major right-sourcing strategy to take back and modernize infrastructure services from 3rd party outsource provider. Oversaw computing platforms (Unix, Windows), virtualization, storage and backup, middleware and web server technologies for the U.S. Financial Operation.- Led major deliverables of the right-sourcing strategy including multi-vendor support and governance model, alignment of roles, responsibilities and service objectives, infrastructure technology strategy, organizational restructure, and new operational processes and procedures.- Delivered on goals 50% faster and for less than outsourced provider as measured by demonstrating new services model and infrastructure solutions for 3 major business initiatives.- Led Infrastructure Operations following a large acquisition that facilitated an IT restructuring. Directed network, voice, enterprise computing, data center, messaging, and end user computing disciplines.- Generated operational savings by leading and partnering with internal teams on service improvement, risk mitigation, cost savings, and operational productivity initiatives.- Drove improvements in availability for the Top 30 critical applications from 99.58% to 99.89%, reducing customer impact downtime by 35 hours per month. Over 12 months Infrastructure outages dropped from 71 to 2 per month.

- Supported mission critical highly available services including credit originations (312,000 per day), call center servicing (2.5 million per day), personal loans, corporate cards, mortgage originations, online banking, personal sport, marine, and auto warranties.- Responsible for 1000+ Unix/Windows operating environments, 350+ Oracle/Microsoft databases and a 1.7 Petabyte Storage Area Network.- Assisted in the growth and maturity of Infrastructure Services from a small team supporting a single P&L with $24B in receivables in 2000, to an efficient Americas-wide Shared Service organization supporting 13 P&Ls and $175B in receivables by 2007.- Helped establish new global 24x7 midrange support model by building out new 17 member offshore Center of Excellence in Hyderabad, India.- Designed and executed new midrange server/database technology strategy to meet business’s rapid changing need for higher system availability, stability, and data protection as well as speed and reliability at a lower cost.- Reduced annual expenses by 20% through executing a virtualization and currency strategy focused on consolidation of assets and introduction of service tiers that aligned infrastructure solutions to business need.- Established a comprehensive unmanned enterprise monitoring framework that delivered proactive alerting, automated notification, escalation, self-correction and business dashboard capabilities.

- Responsible for database services for a regional discount department store chain with 22,000 employees and operations in 150 stores across the Mid-Atlantic and North Eastern United States. Managed a staff of 8 Database professionals spanning three relational database platforms; Oracle, NCR Teradata and CA/DataCom.- Led infrastructure related tasks for company’s first major open systems initiative; the implementation of a Retail Merchandising System (Retek). Replaced over 50% of the company’s core critical mainframe systems, and developed an interface methodology for how existing legacy and new open systems would exchange information.- Hired as lead systems analyst for the implementation and customization of a mainframe inventory forecasting and replenishment system by IBM (INFOREM). Worked with the business to deliver various differentiating capabilities (e.g., seasonal profiling, variable lead time ordering, demand forecasting, JIT ordering, and new store modeling).