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John Laguna Email & Phone Number

Cybersecurity Specialist | IT Support Specialist | Enhancing User Experience Through Proactive Problem-Solving | Tech Enthusiast at Worldwide TechServices
Location: Kennesaw, Georgia, United States 7 work roles 2 schools
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Current company
Worldwide TechServices
Role
Cybersecurity Specialist | IT Support Specialist | Enhancing User Experience Through Proactive Problem-Solving | Tech Enthusiast
Location
Kennesaw, Georgia, United States
Company size
643 employees

Who is John Laguna? Overview

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Quick answer

John Laguna is listed as Cybersecurity Specialist | IT Support Specialist | Enhancing User Experience Through Proactive Problem-Solving | Tech Enthusiast at Worldwide TechServices, a company with 643 employees, based in Kennesaw, Georgia, United States. AeroLeads shows a matched LinkedIn profile for John Laguna.

John Laguna previously worked as Tier 2 Dynamic PC Support Technician at Worldwide Techservices and Ecommerce Manager at Kroger. John Laguna holds Bachelor'S Degree, Cybersecurity And Information Assurance from Western Governors University.

Company email context

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Worldwide TechServices

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Profile bio

About John Laguna

Currently pursuing my B.S. in Cybersecurity and Information Assurance at WGU. Completed my Associates degree in Cybersecurity from Chattahoochee Tech. I can use my knowledge I have gained from school and work to further a company and their goals. I have worked with Federal and local Government agencies (DOD, FAA, CCSD, APD) and large corporations (Gas South, GA Power, Randstad, Northside Hospital) for hardware and software troubleshooting/repair through OEM providers Dell and Lenovo. I have tier 2 experience in helping close repairs and providing further help when needed. I have experience in help desk, ticket creation, information security, cybersecurity, hardware repair, hardware maintenance, and customer service.

Current workplace

John Laguna's current company

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Worldwide TechServices
Worldwide Techservices
Cybersecurity Specialist | IT Support Specialist | Enhancing User Experience Through Proactive Problem-Solving | Tech Enthusiast
tewksbury, massachusetts, united states
Website
wwts.com
Employees
643
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7 roles

John Laguna work experience

A career timeline built from the work history available for this profile.

Tier 2 Dynamic Pc Support Technician

Current
Worldwide Techservices
  • Hardware repair and Maintenance through OEM companies. (Dell and Lenovo)
  • On-Site support for government and corporate customers.
  • Resolving complex hardware issues for customers
  • Troubleshooting and diagnosing customer hardware
  • Communicate with Tier 1 OEM support to resolve customer problem.
  • Maintain working systems by testing equipment and programs
Jun 2023 - Present

Ecommerce Manager

Kroger

Acworth, Georgia, United States

  • Oversee the fulfillment and processing of 600+ weekly orders
  • Meeting sales goals by exceeding forecasted quarterly sales quotas and store metrics.
  • Monitoring and controlling department budget
  • Trained associates for future promotions
  • Made sure orders went out in a timely manner
  • Identified and presented new opportunities/areas of growth
Jun 2020 - Jul 2023

Grocery Pickup Lead

Kroger

Marietta, Georgia, United States

  • Opened and established one store
  • Managed department schedule
  • Filled customer orders
  • Handled customer comments
Sep 2019 - Jun 2020

Money Services And Guest Care

Kroger

Marietta, Georgia, United States

  • Worked to achieve high customer satisfaction
  • Verified cash transactions
  • Lottery sales and redemptions
  • Validated and processed store refunds and credits
Mar 2014 - Sep 2019

Hardware Repair And Maintainence

Cyberfixer

Marietta, Georgia, United States

  • Diagnosed and repaired Computers and cell phones
  • Setup and established network routers and connections
  • Virus protection and hardware performance
  • Troubleshooting network issues
Jul 2021 - May 2023

Logistics Coordinator

Amazon

Atlanta, Georgia, United States

  • Managed all deliveries from supplier to customer.
  • Developed and executed strategy for inventory management.
  • Executed and carried out strategies provided by management
Jun 2016 - Oct 2017

Merchandiser

The Home Depot

Marietta, Georgia, United States

  • Built model displays for showcase
  • Executed aisles to planogram for customer satisfaction
  • Wiring specialist for the lighting displays
  • Ensured merchandise was readily available for customers
Jun 2016 - Jun 2017
Team & coworkers

Colleagues at Worldwide TechServices

Other employees you can reach at wwts.com. View company contacts for 643 employees →

CN Clément Niyigena Clément Niyigena Colleague at Worldwide Techservices Greater Chicago Area, United States View → JS Jaime Sutherland Jaime Sutherland Colleague at Worldwide Techservices Kansas City, Missouri, United States, United States View → RC Ron Conley Ron Conley Colleague at Worldwide Techservices Greater Kennewick Area, United States View → RB Renee Bouchard Renee Bouchard Colleague at Worldwide Techservices Charlotte, North Carolina, United States, United States View → BT Brian Threadgill Brian Threadgill Colleague at Worldwide Techservices Waco, Texas, United States, United States View → LB L. Barry Rinehart L. Barry Rinehart Colleague at Worldwide Techservices Tucson, Arizona, United States, United States View → BP Bill Padgett Bill Padgett Colleague at Worldwide Techservices Miami, Florida, United States, United States View → PC Philip Cole Philip Cole Colleague at Worldwide Techservices Spotsylvania Courthouse, Virginia, United States, United States View → BB Brandon Benes Brandon Benes Colleague at Worldwide Techservices Greater Tampa Bay Area, United States View → DC Dillon Cottrell Dillon Cottrell Colleague at Worldwide Techservices Two Rivers, Wisconsin, United States, United States View →
2 education records

John Laguna education

Bachelor'S Degree, Cybersecurity And Information Assurance

Western Governors University

Working on B.S. Cybersecurity and Information Assurance

FAQ

Frequently asked questions about John Laguna

Quick answers generated from the profile data available on this page.

What company does John Laguna work for?

John Laguna works for Worldwide TechServices.

What is John Laguna's role at Worldwide TechServices?

John Laguna is listed as Cybersecurity Specialist | IT Support Specialist | Enhancing User Experience Through Proactive Problem-Solving | Tech Enthusiast at Worldwide TechServices.

Where is John Laguna based?

John Laguna is based in Kennesaw, Georgia, United States while working with Worldwide TechServices.

What companies has John Laguna worked for?

John Laguna has worked for Worldwide Techservices, Kroger, Cyberfixer, Amazon, and The Home Depot.

Who are John Laguna's colleagues at Worldwide TechServices?

John Laguna's colleagues at Worldwide TechServices include Clément Niyigena, Jaime Sutherland, Ron Conley, Renee Bouchard, and Brian Threadgill.

How can I contact John Laguna?

You can use AeroLeads to view verified contact signals for John Laguna at Worldwide TechServices, including work email, phone, and LinkedIn data when available.

What schools did John Laguna attend?

John Laguna holds Bachelor'S Degree, Cybersecurity And Information Assurance from Western Governors University.

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