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John Laguna is listed as Cybersecurity Specialist | IT Support Specialist | Enhancing User Experience Through Proactive Problem-Solving | Tech Enthusiast at Worldwide TechServices, a with 643 employees, based in Kennesaw, Georgia, United States. AeroLeads shows a matched LinkedIn profile for John Laguna.
John Laguna previously worked as Tier 2 Dynamic PC Support Technician at Worldwide Techservices and Ecommerce Manager at Kroger. John Laguna holds Bachelor'S Degree, Cybersecurity And Information Assurance from Western Governors University.
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Currently pursuing my B.S. in Cybersecurity and Information Assurance at WGU. Completed my Associates degree in Cybersecurity from Chattahoochee Tech. I can use my knowledge I have gained from school and work to further a company and their goals. I have worked with Federal and local Government agencies (DOD, FAA, CCSD, APD) and large corporations (Gas South, GA Power, Randstad, Northside Hospital) for hardware and software troubleshooting/repair through OEM providers Dell and Lenovo. I have tier 2 experience in helping close repairs and providing further help when needed. I have experience in help desk, ticket creation, information security, cybersecurity, hardware repair, hardware maintenance, and customer service.
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• Hardware repair and Maintenance through OEM companies. (Dell and Lenovo)• On-Site support for government and corporate customers.• Resolving complex hardware issues for customers• Troubleshooting and diagnosing customer hardware• Communicate with Tier 1 OEM support to resolve customer problem.• Maintain working systems by testing equipment and programs• Resolve tier 1 support tickets
Acworth, Georgia, United States
• Oversee the fulfillment and processing of 600+ weekly orders• Meeting sales goals by exceeding forecasted quarterly sales quotas and store metrics.• Monitoring and controlling department budget• Trained associates for future promotions• Made sure orders went out in a timely manner• Identified and presented new opportunities/areas of growth
Marietta, Georgia, United States
• Opened and established one store • Managed department schedule• Filled customer orders• Handled customer comments
Marietta, Georgia, United States
• Worked to achieve high customer satisfaction• Verified cash transactions• Lottery sales and redemptions• Validated and processed store refunds and credits
Marietta, Georgia, United States
• Diagnosed and repaired Computers and cell phones• Setup and established network routers and connections• Virus protection and hardware performance• Troubleshooting network issues
Atlanta, Georgia, United States
• Managed all deliveries from supplier to customer.• Developed and executed strategy for inventory management.• Executed and carried out strategies provided by management
Marietta, Georgia, United States
• Built model displays for showcase• Executed aisles to planogram for customer satisfaction• Wiring specialist for the lighting displays• Ensured merchandise was readily available for customers
Other employees you can reach at wwts.com. View company contacts for 643 employees →
Lond Bass
Colleague at Worldwide TechservicesLong Beach, California, United States
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Jeffrey Paton
Colleague at Worldwide TechservicesBeach Haven, New Jersey, United States
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James Cotter
Colleague at Worldwide TechservicesGreater Boston, United States
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Steve Becerra
Colleague at Worldwide TechservicesLos Angeles Metropolitan Area, United States
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Ronald Stark
Colleague at Worldwide TechservicesRamona, California, United States
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Amir Ghattas
Colleague at Worldwide TechservicesDowney, California, United States
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Iurie Catan
Colleague at Worldwide TechservicesValrico, Florida, United States
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Joseph Huerell Jr
Colleague at Worldwide TechservicesAustin, Texas, United States
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Abel Castro Jr
Colleague at Worldwide TechservicesGlendale, Arizona, United States
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Rafik Debaili
Colleague at Worldwide TechservicesNew York City Metropolitan Area, United States
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Working on B.S. Cybersecurity and Information Assurance
Quick answers generated from the profile data available on this page.
John Laguna works for Worldwide TechServices.
John Laguna is listed as Cybersecurity Specialist | IT Support Specialist | Enhancing User Experience Through Proactive Problem-Solving | Tech Enthusiast at Worldwide TechServices.
John Laguna is based in Kennesaw, Georgia, United States while working with Worldwide TechServices.
John Laguna has worked for Worldwide Techservices, Kroger, Cyberfixer, Amazon, and The Home Depot.
John Laguna's colleagues at Worldwide TechServices include Lond Bass, Jeffrey Paton, James Cotter, Steve Becerra, and Ronald Stark.
You can use AeroLeads to view verified contact signals for John Laguna at Worldwide TechServices, including work email, phone, and LinkedIn data when available.
John Laguna holds Bachelor'S Degree, Cybersecurity And Information Assurance from Western Governors University.
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