John Lambert Email & Phone Number

Fairview, Tn, Us

Fairview, Tn, Us

• Responsible for the management of a five person customer service team to include equipment installation, commissioning and training throughout the United States and Canada.• Directly communicated with the customer to support scheduling, performance analysis, troubleshooting.• Keeping accurate records of discussions or correspondence with customers entered in an ERP database. • Analyze data and statistic to determine level of response required for maximum customer… Show more • Responsible for the management of a five person customer service team to include equipment installation, commissioning and training throughout the United States and Canada.• Directly communicated with the customer to support scheduling, performance analysis, troubleshooting.• Keeping accurate records of discussions or correspondence with customers entered in an ERP database. • Analyze data and statistic to determine level of response required for maximum customer satisfaction.• Responsible for asset recruitment and annual reviews.• Trained the customer service team to new procedures, and proper customer communication.• Worked directly with the development team to provide field feedback and help in the direction of continuous improvement. Show less

• Responsible for the daily operations of the Two-Coat Electro-Coat System, Powder Coat System, Liquid Spray Paint System and Wastewater Treatment System.• As a Manager, able to tackle complex issues by working on an operator/technician level and provide training to ensure no reoccurring problems.• Instrumental in the troubleshooting and repair of the coating system resulting in an increase of first pass yield of over 300% while improving on-time delivery to over 85%.• Initiated… Show more • Responsible for the daily operations of the Two-Coat Electro-Coat System, Powder Coat System, Liquid Spray Paint System and Wastewater Treatment System.• As a Manager, able to tackle complex issues by working on an operator/technician level and provide training to ensure no reoccurring problems.• Instrumental in the troubleshooting and repair of the coating system resulting in an increase of first pass yield of over 300% while improving on-time delivery to over 85%.• Initiated system budgeting to improve cost analysis resulting in lower operating and labor expense.• Significant savings were achieved by utilizing in-house expertise verses outside contractors. Show less

• Provided immediate root cause analysis and long term solutions, coordinating with engineering and production to safely correct the problem the first time.• Challenged maintenance technicians to continuously reach new potential, striving to complete safety, breakdown, PM and project work orders ahead of schedule.• Worked on an engineering level to improve equipment uptime and reliability, including the Paint Line, Spray Booth and Waste Treatment.• Innovative efforts in cost savings… Show more • Provided immediate root cause analysis and long term solutions, coordinating with engineering and production to safely correct the problem the first time.• Challenged maintenance technicians to continuously reach new potential, striving to complete safety, breakdown, PM and project work orders ahead of schedule.• Worked on an engineering level to improve equipment uptime and reliability, including the Paint Line, Spray Booth and Waste Treatment.• Innovative efforts in cost savings and improvements have lead to significant saving at PPI.• Created a team environment utilizing company assets in both production and maintenance to accomplish our corporate goal. Show less

• Senior NCO, responsible for the operation, maintenance, and repair of the primary air and surface radar onboard the guided missile cruiser USS Philippine Sea.• Managed operations of the electronics maintenance team with an annual budget of $1,000,000.• Responsible for over $100,000 savings to the Navy by incorporating innovative and non-traditional methods by executing contractor level repairs. • Consistent outstanding performance and reputation resulting in early… Show more • Senior NCO, responsible for the operation, maintenance, and repair of the primary air and surface radar onboard the guided missile cruiser USS Philippine Sea.• Managed operations of the electronics maintenance team with an annual budget of $1,000,000.• Responsible for over $100,000 savings to the Navy by incorporating innovative and non-traditional methods by executing contractor level repairs. • Consistent outstanding performance and reputation resulting in early promotions/awards. • Reputation as the “go to man” in the electronics division. Show less

Advanced Electronics, Advanced Radar And Weapon Systems, Leadership

72 ACE recognized credits in basic and advanced electronics and leadership courses.

Imaging And Photographic Technology

Education record