John Larter Email & Phone Number

Having been made redundant late in 2008 I have decided to embark on a completely new career direction!My technology skills are based on my dual qualifications in engineering and information systems. These skills are complemented by my extensive experience applying them in real business situations. Most recently I have worked for a company that specialises in providing hands on advisory services to large organisations that are sourcing IT and business process services from external service providers. The specific skills I have used in these assignments include:• development of detailed tender documentation and the conversion of tenders and responses into executable contracts;• negotiation of contracts between clients and selected service providers;• coordination contract due diligence for the client;• setting up of post contract governance organisations and processes for our clients and subsequent transition of those operations to the client’s in-house teams; and• project management of the efforts from tender development through transition.I also have experience from my work prior to this of management of the delivery of services under an outsourced arrangement which provided me with further experience in managing a delivery team and managing the interfaces between operational units within my company and the recipients of the services in the customer’s company. This role also included budget management and personnel management responsibilities.My broader, more general skills include:• strong communications skills, particularly in terms of written communication and reporting as well as presentations of reports and advice to client managers;• a high degree of competence in quantitative and qualitative analysis and problem solving;• facilitation of workshops and delivery of training;• high competence in the use of office automation tools .Specialties: IT sourcing - contract development and management.Service Levels for service delivery contracts