Senior manager with the National Processing Team, Department of Social Protection.

Delivering on the Social Protection Studies Programme on behalf of the Department of Social Protection and the National College of Ireland. Level 6 Certificate approved through the QQI validation process.Primary role as tutor on this accredited programme is to deliver content consistent with the material developed as part of the design process and approved through the QQI validation process and to evaluate assessments in line with that material. This includes adherence to the approved content, assessment design and marking rubrics to ensure consistent programme delivery and marking of learners' submitted work.

Working with Trade Unions in dispute situations by conciliating, mediating, facilitating and advising. Acting as a support and advisory function to managers regarding industrial relations issues. Ensuring managers are kept up to date regarding their IR responsibilities and the supports available to ensure they maintain good industrial relations in the Department.

Developing close relations and acting as an account manager for some of the 460 largest employers in the State in order to identify and plan recruitment requirements and to position candidates from the live register for available positions. The role involves the promotion, management and delivery of services and supports to employers so that employers and recruitment companies perceive the Department as a valid business partner, to be a supplier of choice and utilise Intreo Services so that, in line with Government policy, a greater number of people on the live register are recruited into available positions.

To examine, monitor and report on internal control practices and procedures across the Department of Social Protection nationally. To provide support and advice on internal control practices, procedures and requirements to colleagues within the Department of Social Protection.To work with the Internal Control Support Unit to raise awareness of Internal Controls within the Department of Social Protection. To complete Internal Control Inspections throughout Community Welfare services and Intreo locations and to assist the team with investigations into possible fraud/facilitation and Data Protection breaches if required. Raise awareness of Internal Controls and Data Protection requirements within the Department of Social Protection.

Responsible for the day-to-day administration of the Supplementary Welfare Allowance Scheme. Responsible for assessing the income of persons applying for payments under the Supplementary Welfare Allowance Scheme.