John Leo Email & Phone Number

I have over 3 years of experience in Pre-Sales, Sales Support, Discovery, Scoping, Requirements Gathering, Analysis, Design, and Development of Enterprise-wide applications. I have focused on CRM (Siebel and Cloud Solutions), have gained valuable experience through my participation in several engagements. I have strong leadership, business analysis skills and Fit-Gap skills. I am detail-oriented and have the ability to translate verbal and written customer requirements into business/technical solutions and provide clients with long term value through technology and process modifications.• Executed Full-project lifecycle, interfacing with all levels of the organization from the concept through implementation• Experienced in CRM (Salesforce, Cloud, Siebel 8.X, Open UI). Strong skills in Salesforce Automation (Lead to Order), Process Analysis, Application Integration, Performance Tuning and customizing Solution across different verticals• 17 years of experience in Scope Management, Software design, development, evaluation, testing, implementation & documentation, hands-on experience in every phase of software development life cycle leveraging Client/Server & SaaS• Experienced in Offshore model leveraging resources across different countries• Worked for Fortune 500 clients, Big 4 Consulting Companies; practiced structured delivery methodologies such as Agile / Scrum / Waterfall• Demonstrated leadership by motivating and synergizing the team members’ efforts to achieve the predetermined goal and ramp-up knowledge for future endeavors• Ability to translate verbal and written customer requirements into technical solutions and provide clients with long term value via technological and process modifications• Strong communication skills (written and verbal), pleasing presentation and relationship building skills; solid understanding of a wide range of technology and business issues

Listed skills include Salesforce Lightning, Salesforce.Com Administration, Salesforce.Com Consulting, Salesforce.Com Implementation, and 4 others.

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  Salesforce Consultant

  Awsquality

  Aug 2019 - Present

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  Sowela Technical Community College

  Information Technology