John Leszkowicz Email & Phone Number

Greeted customers warmly and took their orders promptly and accurately.Handled guest complaints and concerns with professionalism and addressed issues promptly.Collaborated with kitchen staff to ensure efficient service and order accuracy during peak times.Anticipated guests' needs and promptly fulfilled requests to ensure a positive dining experience.Upsold additional products, such as desserts and specialty drinks, to increase restaurant revenue

Proficient in diagnosing Mazda and used car’s for repairsWriting accurate repair orders for customersCommitted to upholding Mazda standardsStrong problem solving skills to address customers concerns and solutionsBuild strong relationships with customers with excellent customer serviceGenerate revenue by providing recommended repairs

Trained all new hires to be able to perform jobDelivered and pick up vehicles from customers houses with a haulerHeld morning meetings for employeesTrained new hires in the New Orleans, Louisiana market.Worked with the logistics team on a daily basis.

Scheduling staff within labor projectionsWorking with the Profit and Loss (PNL)Managing labor during the shiftLocal store marketing for TogoPerforming weekly inventoryTraining and coaching my staff to become successfulHolding my employees accountable

Accomplish department objectivesOrganizing and monitoring work processMaintaining job workflow by assigning responsibilitiesOverseeing and coaching employees

Shift Leader (6/5/2015 – 1/3/19)Certified Trainer (1/15/2016 – 1/3/19)Ensure top quality of serviceMulti-serveProcessing paymentMonitor food distribution

Certified Trainer (6/5/2013 – 9/15/13)Greet guestsManage waiting timeAccommodate customers efficiently

Associate Of Arts - Aa, Criminal Justice, 3.6 Gpa

Certification, Cyber Security

Pursuing a career in Cybersecurity and actively working toward my certifications to enter the field.