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John Lloyd Genon, Itil4 Email & Phone Number

Genesys Support Engineer (L1) at Miratech
Location: Pagadian, Zamboanga Peninsula, Philippines 5 work roles 1 school
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Current company
Miratech
Role
Genesys Support Engineer (L1)
Location
Pagadian, Zamboanga Peninsula, Philippines
Company size
944 employees

Who is John Lloyd Genon, Itil4? Overview

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Quick answer

John Lloyd Genon, Itil4 is listed as Genesys Support Engineer (L1) at Miratech, a with 944 employees, based in Pagadian, Zamboanga Peninsula, Philippines. AeroLeads shows a matched LinkedIn profile for John Lloyd Genon, Itil4.

John Lloyd Genon, Itil4 previously worked as Genesys Support Engineer at Miratech and Support Specialist (L1 & L2) at Lingaro. John Lloyd Genon, Itil4 holds Bs Information Technology, Computer Software Engineering from Jh Cerilles State College.

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Email format at Miratech

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Miratech

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About John Lloyd Genon, Itil4

John Lloyd Genon, Itil4 is a Genesys Support Engineer (L1) at Miratech.

Current workplace

John Lloyd Genon, Itil4's current company

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Miratech
Miratech
Genesys Support Engineer (L1)
Pagadian City, Zamboanga Peninsula, PH
Website
miratechgroup.com
Employees
944
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5 roles

John Lloyd Genon, Itil4 work experience

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Genesys Support Engineer (L1)

Miratech

Pagadian City, Zamboanga Peninsula, Ph

Genesys Support Engineer

Current
Miratech

New York City Metropolitan Area

1.Receiving & processing requests per alerts & calls, within the defined SLA.2.Clarifying the incoming request with customers, ticket creation, and ticket routing to the L2 Engineer.3.Timely reaction to call alerts.4. Following support procedures and participation in procedures improvement.5. Acknowledging alerts from the OpsGenie.Creating tickets.6.Implementing fixes of L1/L2 level according to pre-defined procedures

Jan 2024 - Present

Support Specialist (L1 & L2)

Lingaro

Philippines

1. Provide day-to-day L1/L2 support for problem, change, and incident management in compliance with defined processes.2. Analyze issues and develop tools or solutions to help with business continuity and mitigate adverse business impact.3.Participate in internal knowledge sharing, collaboration activities, and service improvement initiatives.

Feb 2023 - Sep 2024

It Instructor

J.H. Cerilles State College

Pagadian, Zamboanga Peninsula, Philippines

Aug 2022 - Jan 2023

Information Technology Assistant

Midsalip Subanen Ministry

Zamboanga Del Sur, Zamboanga Peninsula, Philippines

Feb 2022 - Jun 2022
Team & coworkers

Colleagues at Miratech

Other employees you can reach at miratechgroup.com. View company contacts for 944 employees →

CP Chirag Parekh Chirag Parekh Colleague at MiratechMumbai, Maharashtra, India View → DV Dmitry Voloshchuk Dmitry Voloshchuk Colleague at MiratechUkraine View → NY Nick Yefremov Nick Yefremov Colleague at MiratechUkraine View → NT Nelly Terzi Nelly Terzi Colleague at MiratechUkraine View → ТМ Татьяна Матюхина Татьяна Матюхина Colleague at MiratechUkraine View → IM Igor Mishchenko Igor Mishchenko Colleague at MiratechCanada View → KK Konstantin Khrushch Konstantin Khrushch Colleague at MiratechUkraine View → JC Joseph Coleman Joseph Coleman Colleague at MiratechGreater London, England, United Kingdom View → RG Raj Gautam Raj Gautam Colleague at MiratechNorth York, Ontario, Canada View → OP Oleg Plekhov Oleg Plekhov Colleague at MiratechUkraine View →
1 education record

John Lloyd Genon, Itil4 education

  • Jh Cerilles State College
    Jh Cerilles State College
    Computer Software Engineering
FAQ

Frequently asked questions about John Lloyd Genon, Itil4

Quick answers generated from the profile data available on this page.

What company does John Lloyd Genon, Itil4 work for?

John Lloyd Genon, Itil4 works for Miratech.

What is John Lloyd Genon, Itil4's role at Miratech?

John Lloyd Genon, Itil4 is listed as Genesys Support Engineer (L1) at Miratech.

Where is John Lloyd Genon, Itil4 based?

John Lloyd Genon, Itil4 is based in Pagadian, Zamboanga Peninsula, Philippines while working with Miratech.

What companies has John Lloyd Genon, Itil4 worked for?

John Lloyd Genon, Itil4 has worked for Miratech, Lingaro, J.H. Cerilles State College, and Midsalip Subanen Ministry.

Who are John Lloyd Genon, Itil4's colleagues at Miratech?

John Lloyd Genon, Itil4's colleagues at Miratech include Chirag Parekh, Dmitry Voloshchuk, Nick Yefremov, Nelly Terzi, and Татьяна Матюхина.

How can I contact John Lloyd Genon, Itil4?

You can use AeroLeads to view verified contact signals for John Lloyd Genon, Itil4 at Miratech, including work email, phone, and LinkedIn data when available.

What schools did John Lloyd Genon, Itil4 attend?

John Lloyd Genon, Itil4 holds Bs Information Technology, Computer Software Engineering from Jh Cerilles State College.

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