John Locke Email & Phone Number

Everett, Wa

Western Washington

Develop relationships with current customers and potential customers within the specific territory;Assist customers by providing knowledge and training company products to their store personnel, to ensure personnel is able to present product and negotiate well with consumers;Understand Cosmos’ products, market competition, and how to position products to overcome these factors;Manage displays and samples;Understand retail business financials to consult with dealers on retail pricing, advertising, promotions, and ROI;Quote prices, discuss credit terms and prepares sales contracts for customer orders;Review and analyze various sales reports to identify sales potential with current customers and potential new customers;Utilize any and all marketing tools such as catalogs, brochures, and vendor collateral to broaden reach in a territory and promote company product;Research and analyze customer needs and demands based on market information;Investigates and resolves customer claims/problems with deliveries, returns, and credits.

Tampa/St. Petersburg, Florida Area

Operations Manager/Contractor Relations♦ Hired and negotiated pricing with crews, subcontracted trades and material vendors.♦ Scheduled and coordinated materials and labor to job sites.♦ Worked to identify key areas to improve and standardize processes to minimize or eliminate inefficiencies, reduce costs and errors to increase profitability & client satisfaction.♦ Established vendor relationships and negotiate pricing.♦ As Contractor Relations Manager, closed average of 70 new project sales per year; averaged $9200 per sale.♦ Established subcontract work with over 30 General, Pool and Landscape Contractors resulting in heavy repeat business and generating an additional $1M of revenue.♦ Daily guidance, customer service and education on products, materials and installation leading to excellent close-rate of sales estimates and high customer satisfaction rate.♦ Budgeting and forecasting projections. Produced sales trend reports and other analysis; analyzed and assessed data on an on-going basis that impact the industry and competitive approaches.♦ Coordinated construction permits, notice of commencements and order inspections. ♦ Filed and received notice to owner documents, partial and final lien releases, liens and satisfactions. ♦ Ensured on-time and on-budget completion of installations.♦ Performed walk-thrus with clients and scheduled punch-out requests.♦ Conducted weekly project meetings & safety meetings with crew leaders.♦ Hired and trained operations staff and provided continuing education of products and industry standards. Conducted weekly company meetings.♦ Met customers and contractors at job-sites, measured and drew projects and worked up sales estimates. ♦ Performed take-offs of blue prints and plans by software, electronic means and by hand ♦ Daily use of Microsoft Excel and Word to create quotes, schedules and company reports.♦ Created marketing materials; developed and maintained social media presence.

Tampa/St. Petersburg, Florida Area

♦ Generated over $900,000 in new sales over 18 month period.♦ Working in conjunction with the Office Manager, implemented QuickBooks for accounting, customer tracking, vendor ordering and sales and commission reporting for higher efficiency. ♦ Streamlined ordering process and shipping of materials.♦ Worked in tandem with field superintendent to project manage all installations and coordinated crews and materials.♦ Helped in hiring decisions and trained new sales personnel.

Tampa/St. Petersburg, Florida Area

Researched, analyzed and produced exemplary competitive intelligence reports - using industry data from sources such as CURRENT ANALYSIS, GARTNER INC., DELOITTE TOUCHE, BOOZ ALLEN, competitors’ quarterly & annual reports, trade publications and multiple media sources - presenting the reports up & down the command chain from C-suite Executives to the Enterprise sales force in development of Enterprise Solutions Market strategies.♦ Tracked and compared competitors’ products and services for accuracy of claims.♦ Followed and reported on competitors’ financial and legal issues.♦ Researched, analyzed and produced exemplary reports up & down the command chain in support of Enterprise Solutions Market Strategy. ♦ Provided successful presentations to director-level to C-level executives and VPs.

Liberal Arts And Sciences/Liberal Studies, 3.25

Activities and Societies: Associated Student Clubs Representative; Editor, WWU Ad Infinitum; WWU LaCrosse

Professional, Technical, Business, And Scientific Writing, 3.75