John Long

John Long Email and Phone Number

Experienced IT Service-focused Leader @ Forged Solutions Group
Sheffield, England, United Kingdom
John Long's Location
Desert Hot Springs, California, United States, United States
John Long's Contact Details

John Long work email

John Long personal email

n/a
About John Long

As an IT Professional with over 25 years of leadership, field services, project management and customer service experience, I am enthusiastic about pursuing new challenges and feel confident of the results I can bring to your organization. My technology skills have been enhanced by the various industries I have worked in including healthcare, entertainment, manufacturing, legal and education.Specialties: NAS/SAN, hardware, software, database design, project management, customer satisfaction, vendor contracts, process improvement, and technology implementation, Desktop/RAID/Hardware Field Support.

John Long's Current Company Details
Forged Solutions Group

Forged Solutions Group

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Experienced IT Service-focused Leader
Sheffield, England, United Kingdom
Employees:
257
John Long Work Experience Details
  • Forged Solutions Group
    Forged Solutions Group
    Sheffield, England, United Kingdom
  • Forged Solutions Group
    Senior It Director - North America
    Forged Solutions Group Aug 2023 - Present
    Sheffield, England, Gb
    Lead IT-related teams and practices throughout North American sites.
  • Aspyr Llc
    Director Information Technology Services
    Aspyr Llc Aug 2021 - May 2023
    - Build IT infrastructure from ground up for fast-paced agricultural grower. Network framework adaptability is key in agriculture market. Implement industry standard best practices for both physical security and data protection.- Establish and reenforce internal IT best-practices per ITIL recommendations.- Test various plant sensors (PH, humidity, CO2, Nitrogen) via wireless/Bluetooth infrastructure throughout 75,000sqft indoor grow space. Work directly with industry vendors on product development.- Migrate internal server-based apps to Cloud environment. Emphasizing data security.
  • Howmet Aerospace
    It Manager
    Howmet Aerospace Apr 2020 - Jun 2021
    Pittsburgh, Pa, Us
    • Strong management and communication skills to consult with business leaders to analyze the needs for Information Systems to determine scope priorities of projects, infrastructure and manage operations.• Manage a wide variety of projects that includes a infrastructure, ERP upgrade, and applications/development.• Manage a small applications/development team with strong project management skills.• Manage a large number of priorities and manage customer expectations.• Understand and promote the strategic direction of the Company and Business Unit where appropriate. Communicate with all to ensure an understanding of requirements and exception to policy.• Recommend and develop plans for systems development and operations, hardware and software purchase, budget and staffing.• Manage the development, implementation, installation, and operation of information and functions systems.• Implement, support and manage the Process Control infrastructure where appropriate.• Develop, implement, and monitor policies to ensure data accuracy, security, and legal and regulatory compliance.• Negotiate and contract with consultants, technical personnel, and vendors for services and products. This includes understanding and utilizing corporate solutions where available.• Provide support to end users in the selection, procurement, usage, and maintenance of software and hardware keeping in mind the strategic direction and guidelines set by the Company and Business Unit.• Manage the daily operations of Rancho Cucamonga and Fontana locations and create minimal downtime to productions schedules.• Ensure compliance by meeting all audit and ASAT requirements including change management and disaster recovery.
  • Howmet Aerospace
    It Manager
    Howmet Aerospace Nov 2019 - Mar 2020
    Pittsburgh, Pa, Us
    • Strong management and communication skills to consult with business leaders to analyze the needs for Information Systems to determine scope priorities of projects, infrastructure and manage operations.• Manage a wide variety of projects that includes a infrastructure, ERP upgrade, and applications/development.• Manage a small applications/development team with strong project management skills.• Manage a large number of priorities and manage customer expectations.• Understand and promote the strategic direction of the Company and Business Unit where appropriate. Communicate with all to ensure an understanding of requirements and exception to policy.• Recommend and develop plans for systems development and operations, hardware and software purchase, budget and staffing.• Manage the development, implementation, installation, and operation of information and functions systems.• Implement, support and manage the Process Control infrastructure where appropriate.• Develop, implement, and monitor policies to ensure data accuracy, security, and legal and regulatory compliance.• Negotiate and contract with consultants, technical personnel, and vendors for services and products. This includes understanding and utilizing corporate solutions where available.• Provide support to end users in the selection, procurement, usage, and maintenance of software and hardware keeping in mind the strategic direction and guidelines set by the Company and Business Unit.• Manage the daily operations of Rancho Cucamonga and Fontana locations and create minimal downtime to productions schedules.• Ensure compliance by meeting all audit and ASAT requirements including change management and disaster recovery.
  • Apex Systems
    Senior Service Delivery Manager
    Apex Systems Nov 2018 - Mar 2019
    Glen Allen, Va, Us
    Served as Migration Transition SDM/Project Manager to oversee on-boarding of Network, Voice, and Security Services into SAIC governance leading up to Transition Go Live.
  • Nexgrill Industries, Inc.
    Senior Manager Of It And Facilities
    Nexgrill Industries, Inc. Jan 2017 - Apr 2018
    Chino, California, Us
    Responsible for the management and direction our IT infrastructure & Facility. This includes project management, vendor negotiations, budgeting and hardware/software implementation execution. Assess ERP solutions for Enterprise-wide implementation for improvements in Best Practices and efficiencies. Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.Implements disaster recovery and back-up procedures and information security and control structures.Maintains quality service by establishing and enforcing organization standards.Inspects new construction, repair work, projects, equipment, work orders, daily maintenance and supplies for the purpose of ensuring that jobs are completed efficiently, specifications are within regulatory requirements, and approving inspection reports and payment requests.Utilizes in-depth knowledge and business requirements to design and implement secure solutions to meet company needs while protecting the company’s assets.
  • Mfscdev
    Senior It Infrastructure Manager
    Mfscdev Mar 2014 - Jan 2017
    Serving as a Senior-level IT Infrastructure Manager for a Small/Mid-sized IT-related projects in a technical and project management capacity for a medium-sized legal services firm. Projects include VoiP, Windows Active Directory, WAN connectivity to remote offices, Office 365 Deployment, NAS Backups, applications/Service Desk Support/Data Center Operations, Windows Server 2003/2008/2012, Meraki/Cisco/Netgear Wifi Network Administration, Desktop Deployment/Upgrades
  • Sarcom
    Regional Director Of Managed Services
    Sarcom Aug 2012 - Oct 2013
    Lewis Center, Ohio, Us
    Provided leadership of Managed Services division to customers in the Western US region.- P&L, business strategy and service delivery responsibility for managed service branches within the Western Region (California, Oregon, Washington, Arizona, Colorado, Nevada)- Managed logistical operations, customer sat. metrics, and solution development.- Worked closely with Sales team to ensure responsive and timely services to customers.
  • Apex Systems - Dell Services
    Senior Project Manager
    Apex Systems - Dell Services Sep 2011 - Aug 2012
    Provide Senior Project Leadership for a Dell Services customer in closing down and consolidating numerous Data Centers into larger, regional mega-data centers.
  • Usc Norris Hospital/Dell/Perot Systems
    Project Manager
    Usc Norris Hospital/Dell/Perot Systems Jul 2009 - Apr 2010
    Brought on to manage several enterprise-wide projects including Desktop refresh for nearly half of all campus PC's located across two hospitals. Also managing server farms and backup processes.
  • Perot Systems
    Socal Regional Dts Manager
    Perot Systems Oct 2005 - Apr 2010
    Round Rock, Texas, Us
    Manage the 7 SoCal area Desktop teams and Telecom personnel.
  • Perot Systems/Sjhs
    So Cal Regional Dts Manager
    Perot Systems/Sjhs Oct 2005 - Jul 2009
    Manage the Regional IT Staff at 8 hospitals who support over 15000 Users and 20000 PCs. Also manage IT-related projects which affect the entire Health System.
  • Lan International
    Supervisor - Tech Ops Group
    Lan International Apr 2002 - Oct 2005
    Manage Local IT and Technical Operations Group who support over 250 Radio Market servers.
  • Mti Information Technologies
    Director Of Field Support Operations
    Mti Information Technologies 1999 - 2002

John Long Skills

Process Improvement Customer Satisfaction Project Management Leadership Change Management Management Data Center Quality Assurance Itil Business Analysis Integration Telecommunications Enterprise Software Databases Information Technology Servers Vendor Management Disaster Recovery System Deployment It Management It Service Management It Operations Hardware Pmo Customer Service Program Management Sdlc Service Delivery It Strategy Infrastructure Virtualization Software Project Management Managed Services Cloud Computing Pmp Security Business Intelligence Software Documentation Enterprise Architecture Professional Services Sharepoint Vmware Visio Business Strategy Outsourcing Business Process Project Portfolio Management Computer Hardware Erp Implementations Microsoft Office Windows Server Oracle Cloud Networking Servicenow

John Long Education Details

  • University Of Phoenix
    University Of Phoenix
    It Management

Frequently Asked Questions about John Long

What company does John Long work for?

John Long works for Forged Solutions Group

What is John Long's role at the current company?

John Long's current role is Experienced IT Service-focused Leader.

What is John Long's email address?

John Long's email address is ne****@****bal.net

What schools did John Long attend?

John Long attended University Of Phoenix.

What are some of John Long's interests?

John Long has interest in Civil Rights And Social Action, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights.

What skills is John Long known for?

John Long has skills like Process Improvement, Customer Satisfaction, Project Management, Leadership, Change Management, Management, Data Center, Quality Assurance, Itil, Business Analysis, Integration, Telecommunications.

Who are John Long's colleagues?

John Long's colleagues are Richard Cordin, Keith Bristow, Phil Holmes, Kevin Green, Marius Miliukas, Michael Stevens, Thomas Agnew.

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