 Responsible for proactively soliciting and managing group/catering related opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company. Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property • Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Approach the guest by Outside sales call, email, phone and welcome them in Four Seasons Hotel

Develop an effective sales strategy to attract new & additional catering sales, in conjunction with the Venue’s sector sales team Create and prepare banqueting proposals for potential customers, ensuring that all likely additional costs relating to the event have been assessed accurately and communicated Meet and exceed all agreed sales targets set by the Sales Director Efficiently respond to all customer enquires in a polite and timely manner Create and prepare accurate catering proposals for potential customers, ensuring that the catering offer matches the profile of the event in terms of product selection and budget Provide Daily sales activity reports Develop and deliver sales presentations to potential customers Produce clear and accurate Event Catering Schedules within set deadlines Adopt a clear and strategic approach to catering sales by selling a catering offer that drives up spend per head, while keeping operational costs to a minimum Organize and attend client meetings both internally and externally Approach the guest by Outside sales call, email, phone and welcome them in Four Seasons Hotel

Organizing Social, Non Residential and Residential EventsSelling all the banquet facilities at the Intercontinental & Holiday Inn Cairo Citystars.Handling guests’ enquiries and follow through until the events/weddings are definite functions and are detailed accurately on Banquet Event Orders(BEO), signed by clients and distributed to respective departments on a timely basis.Conduct the necessary exit interviews (inclusive of offers, contracts, tracking, etc.)Cultivating potential accounts/customers whilst maintaining current ones.Providing all requested credit information to the "Credit Dept" to client of credit policy.Attending daily events briefing providing accurate updates on details of bookings and enquires.Taking responsibility and be empowered to make decisions in quoting for business whilst adhering to the pre-set strategic guidelines.Ensuring regular updates in Opera to enable accurate forecasting.Ensuring site inspections are conducted.Communicate effectively with the team to maximize profitability.