John Lowe Email & Phone Number

Forbes, Vic, Au

Melbourne, Victoria, Australia

Ensure continued MHF requirements are met. Manage depot operations and reticulation systems, budget, industry, regulator, safety and customer service standards.Maintain compliance to the Linde and Statutory requirements.To ensure training requirements are met for all employees and contractors.To ensure all incidents and near misses are reported and improvement actions completed.Improve profitability through benchmarking, reviewing operations to ensure best operating costs.Manage Capex submissions and implementation..Preparation, submission and approval of cost of sales budget in conjunction with other parties.To renegotiate and monitor contractor agreements in conjunction with the Regional Manager and relevant National Managers.Provide operational leadership and direction across VIC / TAS operations

Sydney, Australia

Responsible for the Installation and maintenance of advanced metering services, projects and programs of work performed throughout the electricity networks. Key Responsibilities• Coordinated and managed a team that delivered meter installation and maintenance services, including performance auditing and life cycle management to deliver business objectives and customer satisfaction. • Managed the implementation and process set up for the pole inspection project that delivered a program of works inspecting power poles throughout the Sydney Region • Monitored and controlled budget and planning processes to ensure project, new installation and maintenance work was carried out effectively and in compliance by contractors and internal resources in accordance with the planned work schedule.• Ensured the effective and efficient performance of the metering and pole inspection processes.• Analysed costs relating to all meter related activities (projects, purchasing, contractors)• Operated as part of a team reviewing and tendering for new opportunities in the industry Key Achievements• Maintained an advanced Metering Program and related processes to deliver prudent and efficient asset and financial management.• Started up and delivered a new project for the program of works involving pole inspection management. • Grew the program from a $5 million turnover to a $10 million turnover

Sydney, Australia

Responsible for metering services, including projects and programs of work performed throughout the gas networks and required a continuous improvement focus that supported the development of systems and processes to deliver efficient and effective metering field services. Key Responsibilities• Coordinated and managed a team that delivered meter programs and maintenance services, including performance auditing and asset life cycle management to deliver business objectives. • Established and maintained a Meter Control Framework and related asset control processes.• Monitored and controlled budget and planning processes to ensure project, new construction and maintenance work was carried out effectively in compliance for contractors and internal resources in accordance with the planned work.• Ensured the effective and efficient performance of the metering processes.• Oversaw Asset Integrity & Process Safety for projects, new construction, maintenance activities and operations for contractor programs• Analysed costs relating to all meter related activities (projects, purchasing, contractors)• Contractor management and negotiations.• Risk management and incident investigations.• Determined the scope of projects – including setting deadlines, assigning responsibilities and monitoring progress.Key Achievements• Achieved a 94% engagement score with my team.• Established and maintained a Meter Control Framework and related asset control processes, delivering prudent and efficient asset and financial management for the metering assets.• Managed a Major Contractor supplying bulk new installations to the medium density and high rise market, and maintenance of existing metering and meter data logging network.

Brisbane

Responsible for managing all business development, projects and operational tasks related to contracts undertaken by the company servicing a major electrical utility clientKey Responsibilities•Quote, development and implementation of operational contracts, projects and service level agreements•Business Improvement in contractual performance through innovative, cost effective, technical and operational solutions•Maintenance and upgrading of networks delivering services including planning and design, logistics and resource management, maintenance, health and safety, emergency response, warehouse management and quality assurance and contractual reporting•Monitor and deliver financial performance and contractual obligations in accordance with, or better than, the KPI’s agreed to by the Company and the Client.•Responsible for the utilisation, effective and efficient management, of all field and office based personnel, equipment, warehousing and machinery involved in the delivery of services•Maintain a positive relationship and consultation with client and customers including interpersonal, consultative, written, and negotiation skills to communicate with internal and external key stakeholders.•Project management•Contractor engagement and management Key Achievements•Deliver and exceed all client yearly program targets for the first time in the seven year life of the contract•Effectively negotiated 2 + 1 year renewals for contracts. •Exceed company and client safety targets•Achieved Client “Contractor Customer Care Award” leading all client contractors for customer positive feedback and compliments•Developed and implement service innovation through the delivering of a new process reducing risk to people, property and the environment while increasing productivity by 50%•Improve the employee engagement through delivering a positive, consultative and rewarding workplace to deliver improved workplace safety, quality and productivity

Australia

This role evolved and expanded to suit the changing needs of the business to find, develop and implement innovative solutions and processes, operational technology, risk management, and health and safety to meet the requirements of a progressive workplace.Key Responsibilities• Designed national and site specific strategies, and implemented those programs and projects. Set deadlines, assign responsibilities and monitor progress. Evaluated and recommended changes to current and future system requirements to meet organisational needs.• Analysed business systems and data to recommend priorities and innovative solutions.• Provided SME specialist advice on licencing and operational requirements including technical risk management, regulations, processes and change consequence. • Developed and reviewed national, regional and site specific procedures and processes.• Effectively managed business development, incident investigation, operational processes, HSE and operational compliance and training for operations.• Managed site specific and national projects.• Oversaw contractors including pre and post reviews, HSE and compliance.• Conducted audits for system processes, equipment, operations and projects. Key Achievements• Headed a team of industry subject matter experts for the Terminal Optimisation Project, achieving an improvement in the efficiency and safety of front line operations within the terminal with a $1.5M saving in Operational expenses.• Designed and implemented a national auditable pathway to enable linkage between corporate standards and strategies and front line activity to deliver regulatory compliance.• Led incident investigations that initiated improvement opportunities across the business, including the recommendation under specialist advice to implement a traffic management plan for people and vehicle movements throughout the business unit group. This project won the company’s corporate safety award for 2013-14.

Sydney, Australia

Key ResponsibilitiesManage the international operations of people, facilities and resources for the Pacific which included land and sea transport and distribution, terminals and warehouse facilitiesManage financial performance and budget, setting operational and capital expenditure objectivesPlan, implement and monitor procurement, warehousing and distribution strategies, policies and procedureDevelop Health safety and environment improvement and compliance of company, national and international legal requirementsWHSE issues and investigations and reports for the Pacific regionDeveloping and executing the company's strategy and implementing new business opportunitiesCollecting and analysing key performance data to improve and implement effective changes for the business safety performance and reporting requirement to senior management and boardKey AchievementsSuccessfully grew the operations throughout the Pacific while improving safety levels including the better implementation of operational disciplinesEstablished Health and safety programs for the Pacific including; lectures by health professionals; education in healthy eating to help combat fatigue and provide fitness programsDesigned and developed training programs for skill development in safety and technical competenciesSourced special purpose-built equipment internationally resulting in cost reductions of $250,000 per vehicle without compromising operational and safety system requirementsImplemented 5 to 10 year business plans to predict growth requirements for supply and future developmentMaintained operational and financial performance within a set budget in a growing business to support the high profit return from the PacificDelivered the retesting of major LPG vessels without incident and reducing costs through better use of resources and contractor managementManaged the emergency response and recovery for Samoa and American Samoa after the 2009 Tsunami devastated the countries

Sydney, Australia

Key ResponsibilitiesWorkplace health and safety, operational and quality management and support for the NSW Operations and SalesProvide technical and safety solutions and training for operations, distribution, sales, contractors, customers and clients for the NSW operationsManage complex construction and development projects for NSWProvide specialist advice on technical service delivery, warehousing, transport and distribution, regulations, processes and change consequence Deliver Responsible Officer and JSA Training nationally and internationallyLead incident investigations and manage reports for NSWConduct audits on systems, processes, terminals and tankersResponsible for developing and modifying “Site Specific” ProceduresTraining and supervising bulk LPG Ship unloading at the Port Botany Marine Unloading FacilityContractor management including pre and post reviews, and safety complianceManaging and Training staff for bulk LPG Ship unloading at the Port Botany Marine Unloading Facility.Key AchievementsAchieved and maintained 100% training compliance throughout NSWProject management the building of a turnkey project building a complex dangerous goods terminal delivered on time and on budget.Management the emergency response plans for NSW receiving recognition for NSW fire servicesDesigned and implemented transport risk management plans for the delivery of dangerous goods for NSW.

Tamworth - Nsw

Key Responsibilities• Manage the operations of people, facilities and resources throughout central northern NSW including transport and distribution, 2 terminals and warehouse facilities and staff.• Co-ordinate all stock and logistical operations of the business delivering exceptional customer service to internal and external stakeholders• Stock control, forecasting and reporting• Manage delivery suppliers and contractors• Monitor and ensure accountability for all aspects of operations, providing advice, coaching and training ensuring that they meet the business objectives and implement KPI's• Problem solve and drive efficiencies within the team• Demonstrate a proactive attitude to ensure that customer service is at the highest quality• Manage the technical service to customersKey Achievements• Delivered increased profit and sales while maintaining within set budget• Improved employee engagement delivering better safety and KPI results• Improved site compliance and processes which was recognised by the sending of other areas people to review and be trained at our site• Safely managed the emergency response and rectification work for a major off site LPG incident • Improved utilisation of fleet to lead NSW delivery figures

Gladstone - Qld

Key ResponsibilitiesManage a combined company and contractor transport fleet, distribution drivers, warehousing and scheduling for the Central Queensland and Wide Bay. Responsible for the scheduling and delivery to over 20,000 customers and 3 remote terminals, in 6 cities and 40 Provincial towns and regions in an area covering over 350,000 square kilometresManage and coordinate 24hour 7 day a week operations for company employed and subcontractor tanker fleet ensuring all deliveries are allocated and completed on time and to the highest standards.Provide regular consultation with stakeholders and technical input and expertise in the modification and build of new projectsEnsure quality assurance and guidelines are maintained by contractors and internal stakeholdersCheck, organize and control routine maintenance and repairs of vehiclesChecking of all vehicles regularly as per compliance policiesMaintain and replenish inventory stocks through land and marine deliveriesAdhering to occupational health and safety regulationsKey AchievementsDeveloped and implemented the restructure of scheduling and facility utilisations saving $750,000 per year.Achieved the best utilisation figures nationally delivering the best cost per kilometre and highest utilisation percentage per delivery run scheduled. Recognised for contribution into improvements in the fleet design and maintenance processesAchieved high customer service while delivering under budget costs.

Gladstone - Qld

Key ResponsibilitiesAccountable for ensuring a Safe, Well Maintained & Compliant marine major hazard facility and customer sitesAccountable for the supply of natural and LP Gas distribution through city pipeline network system.Providing consistent, constructive and visible leadership (People, Communication, Safety & Commercial) across the area of responsibilityAccountable for Business Improvement – Growth – Financial – Safety – Risk & Assurance – Engagement Development of a 5yr plan for the Terminal Maintenance / Upgrades / CapitalManage and control scheduled shut downs and throughput issues – people, planning and organisationStrong customer focus both external and internal, with the ability to communicate clearly and effectively with key stakeholdersManage the day to day measurement and monthly loss/gain performance issues, while strictly adhering to the Quality Improvement ProcessContractor Management - Compliance with Directive and meeting the requirements of all LSR / Directives and PoliciesKey AchievementsImproved utilisation of storage and warehousing reducing cost per tonne.Designed, budgeted and managed the safe extension to Gladstone’s natural gas pipeline network increasing volume through put by 25%.Managed the safety management systems for a major hazard facility.

Maryborough - Qld

Gas Fitter for installations and service to Domestic, Commercial, and Industrial customers, and the maintenance for the LPG pump and equipment on the tanker fleet. Responsible for the effective running of the Incab scheduling for the region.

Queensland, Australia

Managed a business involving the service and installation of Gas and Plumbing equipment, Appliance Sales and the Agent for the delivery Boral Energy exchange cylinders. Accountable for the management and payroll for a staff of 5, office and operations' personal.

Certificate Iii Transport And Distribution, Warehousing And Storage

Avanced Diploma Leadership And Management, - Advanced Diploma

Manage Finances; Lead and manage Organisational change; Provide Leadership across the organisation; Develop and implement Business Plans.

Diploma - Quality Auditing, - Diploma

Initiate a quality audit Lead a quality audit Report on a quality audit Manage Risk Manage People Performance Facilitate continuous.

Advanced Diploma - Work, Health And Safety, - Advanced Diploma

Apply legislative frameworks for WHS Facilitate WHS activities Implement WHS risk management Evaluate the WHS performance of organisations.

Certificate Iv In Gas Industry Operations, Terminal And Shipping Operations

Lpg Terminal Representative Course, Loading And Discharging Lpg Gas Ships

Activities and Societies: OCIMF Ship to Shore Transfer SIGTTO Loading and Discharging LPG Gas Carriers

Certificate Iv In Training And Assessment

Certificate Iii - Transport & Distribution (Road Transport), Dangerous Goods Transport

Year 10, Advanced Maths, Science, Technical

Activities and Societies: All sport actives including Ruby League Community support and charity