As the Sales Training and Talent Development Manager for IDEXX Water-LPD, I currently lead the training strategy, curriculum design, and delivery of educational programs that enhance sales acumen and communication skills across our global teams. My role focuses on developing and implementing sales training initiatives for customer-facing professionals, aimed at driving sales effectiveness and productivity within the IDEXX Water and LPD divisions. I collaborate closely with leadership and key… Show more As the Sales Training and Talent Development Manager for IDEXX Water-LPD, I currently lead the training strategy, curriculum design, and delivery of educational programs that enhance sales acumen and communication skills across our global teams. My role focuses on developing and implementing sales training initiatives for customer-facing professionals, aimed at driving sales effectiveness and productivity within the IDEXX Water and LPD divisions. I collaborate closely with leadership and key stakeholders across various departments and regions to ensure our training aligns with business objectives and meets local market needs. By leveraging innovative learning technologies and embedding the IDEXX global sales process, I facilitate engaging training sessions and assess their impact on performance. I also manage a dedicated team, fostering a culture that reflects IDEXX values while supporting strategic initiatives and new product launches worldwide. Show less

Leads curriculum content delivery alongside of building skills and capabilities within our customer facing sales organization to strengthen our position as the trusted partner for veterinary professionals in improving their patient care and practice health. Develops and maintains knowledge of industry best practices in adult learning, company products and internal business management systems. Works closely with Area and Regional Sales Managers to identify performance gaps, provide… Show more Leads curriculum content delivery alongside of building skills and capabilities within our customer facing sales organization to strengthen our position as the trusted partner for veterinary professionals in improving their patient care and practice health. Develops and maintains knowledge of industry best practices in adult learning, company products and internal business management systems. Works closely with Area and Regional Sales Managers to identify performance gaps, provide recommendations, and execute training strategies. Coaches and supports key stakeholders to overcome identified barriers. Collaborates closely with Marketing by providing relevant market information and acts as an advisor in the process of content creation and marketing programs. Show less

Corporate Sales Trainer for the Companion Animal Group at IDEXX Laboratories. Responsible for coaching and mentoring both new hires and tenured sales representatives, working with marketing to develop training for the outside sales force, collaborating with Regional Sales Managers to evaluate and recommend training strategies to sales representatives, and conducting classroom training for new sales hires to the organization.

Engage our Equine veterinary customers in all sales related activities and responsibilities in the southern US in conjunction with the IDEXX Veterinary Diagnostic Consultant responsible for that customer. Acquire new Equine business in existing customer base and acquire new Equine customers. Work cross collaboratively regarding in house and reference lab products & services but my main responsibility is the placement of the EliteVision Digital Imaging System. Serve as strategic account… Show more Engage our Equine veterinary customers in all sales related activities and responsibilities in the southern US in conjunction with the IDEXX Veterinary Diagnostic Consultant responsible for that customer. Acquire new Equine business in existing customer base and acquire new Equine customers. Work cross collaboratively regarding in house and reference lab products & services but my main responsibility is the placement of the EliteVision Digital Imaging System. Serve as strategic account manager for Equine Clinics to insure Regional acquisition & growth goals while applying the IDEXX values and principles, including building customer loyalty. Focus on acquiring new Equine business in Strategic Accounts, Buying Groups and Large Integrated Deals in my territory. Show less

As a Veterinary Diagnostic Specialist, I coach my team of 5 local reps, 2 specialty reps , and 3 field support representatives on building relationships with veterinary customers our and I direct all sales related activities in my region. My region covers a 7 state area and over 2100 accounts. In this role, I engage customers through knowledgeable interactions, business discussions and educational interactions. I leverage sales and closing skills to acquire new customers and strengthen… Show more As a Veterinary Diagnostic Specialist, I coach my team of 5 local reps, 2 specialty reps , and 3 field support representatives on building relationships with veterinary customers our and I direct all sales related activities in my region. My region covers a 7 state area and over 2100 accounts. In this role, I engage customers through knowledgeable interactions, business discussions and educational interactions. I leverage sales and closing skills to acquire new customers and strengthen relationships with existing customers and build customer loyalty by enabling customers to effectively leverage IDEXX’s products and services. In helping veterinary practices grow their diagnostic revenue, I help establish my self and my team as a valued partners to our customers. Show less

I was responsible to carry out all sales and training responsibilities as required for the sale and placement of IDEXX diagnostic equipment consistent with IDEXX values and principles, including building customer loyalty. Primary duties at this position include:Mange the sale of in house diagnostic instrumentation to achieve a quarterly sales goal. Managing my time, the region, and to work to maintain a sales forecast and regional plan (including with distributor management and… Show more I was responsible to carry out all sales and training responsibilities as required for the sale and placement of IDEXX diagnostic equipment consistent with IDEXX values and principles, including building customer loyalty. Primary duties at this position include:Mange the sale of in house diagnostic instrumentation to achieve a quarterly sales goal. Managing my time, the region, and to work to maintain a sales forecast and regional plan (including with distributor management and representatives) over the 7 state geographical area which my region covers. Initiate and coordinate lead generation, installation and training of newly placed instruments with my sales team.Another major portion of my position is aiding in the developmental process of the Diagnostic Practice Consultants on my team via coaching and developing individual representatives as it relates to IDEXX sales performance, goals and objectives. I also work with these representatives to qualify, develop, close prospects within their geographical territory as well as developing leads for digital radiography, reference laboratory, Cornerstone practice management, and Idexx telemedicine to meet the needs of our customers. I represent IDEXX values to customers through professional presentation, understanding of the veterinary business and of customer needs, and excellent communication and follow through. In my tenure as an Area Instrument Manager, I have exceeded my expected sales goals assigned to my region 8 out of 11 quarters. In this position, I have represented Idexx as numerous National trade shows across the US. In 2011, I was awarded the title of Senior Sales Rep, which recognizes Idexx sales professionals for consistent, long term accomplishments, and service. Show less

Diagnostic Practice Consultant: At this position I carry out all sales responsibilities to veterinary clinics and hospitals in the Nashville Territory. I was the first person to manage the new expansion territory which covers parts of a 5 state area including Alabama, Tennessee, Kentucky, Missouri, and Illinois. With proper territory management I have had great success in selling capital equipment and rapid assay testing in my area. I have dedicated much effort in building good relationships… Show more Diagnostic Practice Consultant: At this position I carry out all sales responsibilities to veterinary clinics and hospitals in the Nashville Territory. I was the first person to manage the new expansion territory which covers parts of a 5 state area including Alabama, Tennessee, Kentucky, Missouri, and Illinois. With proper territory management I have had great success in selling capital equipment and rapid assay testing in my area. I have dedicated much effort in building good relationships with my distribution partners that help to promote our company and develop leads to help place new In-house diagnostic analyzers and point of care test. Main responsibilities at my position are to increase and build customer loyalty and usage of Idexx products as well as to develop leads for other lines of business with Idexx, including Cornerstone, reference laboratories, and digital radiography. Other responsibilities include live demonstrations of our In-house diagnostics analyzers to hospitals, staff training on different areas of diagnostic testing, keeping up to date knowledge of product improvements and advancements, installation and training of In-house analyzers, maintaining an active sales forecast, and working within a monthly sales budget. My manager has designated me as the contact on our team for any issues or training needs regarding Pivotal, the software we use for account management at Idexx. Through this opportunity I have lead many training sessions during team calls and worked with the Idexx Pivotal team in resolving issues that have arisen within our team. This has helped me to realize the potential that the software has to help us target new sales and keep current information about our accounts that is crucial to our success in using the software in the field. Show less

At this position I was the surgery technician in a modern, multi-doctor veterinary practice and was also in charge of organizing and executing the daily surgical routine. As such, I became very familiar with many types of monitoring and surgical equipment. I also had managerial duties, such as training new employees and monitoring the daily, weekly, and monthly duties of technicians and kennel workers. I also kept track of all clinic inventory and was in charge of all clinic purchasing. Other… Show more At this position I was the surgery technician in a modern, multi-doctor veterinary practice and was also in charge of organizing and executing the daily surgical routine. As such, I became very familiar with many types of monitoring and surgical equipment. I also had managerial duties, such as training new employees and monitoring the daily, weekly, and monthly duties of technicians and kennel workers. I also kept track of all clinic inventory and was in charge of all clinic purchasing. Other duties included direct patient care and keeping track of client invoicing. Client education on many different aspects of veterinary medicine was also preformed on a daily basis. Show less

Communication Assistant: The hospital was a referral practice that was staffed by board certified veterinarians specializing in Neurology, Surgery, Internal Medicine,Dermatology,and Ophthalmology. As the main liaison between the doctors in this clinic and the referring veterinarians and clients, I became accustomed to working with professionals in the medical field. I was in constant communication with doctors both over the phone and face to face. I visited over 70 veterinary hospital… Show more Communication Assistant: The hospital was a referral practice that was staffed by board certified veterinarians specializing in Neurology, Surgery, Internal Medicine,Dermatology,and Ophthalmology. As the main liaison between the doctors in this clinic and the referring veterinarians and clients, I became accustomed to working with professionals in the medical field. I was in constant communication with doctors both over the phone and face to face. I visited over 70 veterinary hospital and clinics around East Tennessee to market our services. I was in constant contact with our clients for the purpose of relaying the results of all medical tests via the phone, fax, or email. I have also been involved in the creation and mailing of newsletters, brochures, handouts, and referral packets for the practice. Veterinary Technician: I also served as a veterinary technician in the practice. Duties included assisting the veterinarians in performing all procedures such as surgery, anesthesia, examinations, ultrasounds, radiology, endoscopy, and allergy skin testing. I also ran a variety of laboratory tests for the hospital; provided both routine and intensive care nursing for hospitalized patients; assisted with chemotherapy, cryotherapy, and a variety of ocular, dermatologic, and internal medicine procedures. I am competent in administering a variety of medications and worked on a regular basis in the hospital’s pharmacy. I also provided computer and printer maintenance for the hospital. Show less