John Lu
AeroLeads people directory · profile

John Lu Email & Phone Number

Director, Process and Programs, Office of the CMO at SAP Customer Experience
Location: Lynnwood, Washington, United States 14 work roles 2 schools
1 work email found @concur.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email j****@concur.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Director, Process and Programs, Office of the CMO
Location
Lynnwood, Washington, United States
Company size

Who is John Lu? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

John Lu is listed as Director, Process and Programs, Office of the CMO at SAP Customer Experience, a company with 132456 employees, based in Lynnwood, Washington, United States. AeroLeads shows a work email signal at concur.com and a matched LinkedIn profile for John Lu.

John Lu previously worked as Principal, Program Manager, Commercialization Operations at Sap Concur and Sr. Product Portfolio Manager at Sap Concur. John Lu holds Master Of Science (Ms), Mechanical Engineering from University Of Washington.

Company email context

Email format at SAP Customer Experience

This section adds company-level context without repeating John Lu's masked contact details.

{first}.{last}@concur.com
86% confidence

AeroLeads found 1 current-domain work email signal for John Lu. Compare company email patterns before reaching out.

Profile bio

About John Lu

Tackling obstacles that are critical to a company’s success throughout the ups and downs of a growing business is my specialty. For the past 15 years, I have focused on addressing the ambiguous, chaotic, and complex problems in challenging business environments to transform them into sustainable businesses. I identify root causes and bring solutions that blend process development and relationship management to scale up operations and deliver commercialization strategies to adapt businesses for growth. My leadership experience covers a wide variety of areas including program management, technology scale-up, business operations, business process development, Chief of Staff, mentoring and team building.

Listed skills include Research, Polymers, Technical Leadership, Web Handling, and 23 others.

Current workplace

John Lu's current company

Company context helps verify the profile and gives searchers a useful next step.

SAP Customer Experience
Sap Customer Experience
Director, Process and Programs, Office of the CMO
Lynnwood, WA, US
Website
Employees
132456
AeroLeads page
14 roles · 20 years

John Lu work experience

A career timeline built from the work history available for this profile.

Principal, Program Manager, Commercialization Operations

Current

Bellevue, Washington, United States

- Improved program and portfolio management techniques to account for the changing business landscape. Developed dashboard and reports to improve efficiency of the team while increasing executive visibility of the health of the portfolio.- Introduced operational best practices across multiple lines of business within the ISBN solution area to standardize.

Jun 2021 - Present

Sr. Product Portfolio Manager

Bellevue, Washington, United States

- Re-imagined, hired, and built out the team to focus on a centralized program and portfolio management office.- Developed framework, processes, and assets for self-service model to share best practices on product readiness/launch and product changes to multiply productivity across the organization. - Managed, high risk, high visibility retirements.

Jun 2019 - Jun 2021

Product Portfolio Manager

Bellevue, Washington, United States

- Oversaw complex, cross-functional company initiatives, including product changes, retirements, and security requirements impacting thousands of customers impacting millions of dollars in ARR.- Strategized and orchestrated various launch initiatives including novel partner collaborations from inception to product launch.- Identified common program issues.

Jan 2018 - Jun 2019

Program Manager

Bellevue, Washington, United States

Nov 2016 - Jan 2018

Technical Advisor

Aiooa Systems, Llc

- Provided technical and operational expertise to expanding product offerings

Apr 2015 - Nov 2016

Vice President Of Operations

Aiooa Systems, Llc

- Drove company initiatives to address growing business needs - Researched and analyzed new business opportunities- Implemented processes and procedures to manage day to day activities

Apr 2015 - Apr 2016

Lecturer

- Developed coursework and lectured for engineering level design course focused on the conceptual design phase, ethics, teamwork, and communication

Mar 2016 - Jun 2016

Director Of Technology

- Managed 100+ employees on production floors while fine-tuning and optimizing manufacturing processes related to materials processing, equipment, safety, and operating procedures.- Improved, monitored, and stabilized Overall Equipment Effectiveness (OEE) of daily production output.- Implemented production optimization efforts to reduce cost, including.

Jan 2015 - Apr 2015

Technology Manager

Arlington, WA

- Oversaw the scaling of multiple thermoformed product lines from feasibility to manufacturing.- Spearheaded initiatives in business processes, product evaluation, quality, and manufacturing operations.- Coordinated product and manufacturing development efforts with cross-functional teams including members from engineering, scale-up, and executive.

Jun 2012 - Jan 2015

Technology Leader

- Led the development and startup of novel materials manufacturing process through a hands-on, iterative learning process.- Established standard operating procedures, documentation and process tracking methods to develop product recipes, quality checks, and training procedures for numerous product lines.- Led employee training in standard processes for R&D.

Aug 2009 - Jun 2012

Engineering Consultant

- Provided engineering expertise on material selection, testing, analysis, and reporting throughout the product development of a reusable, shipping container.

Aug 2007 - Jul 2009
Team & coworkers

Colleagues at SAP Customer Experience

Other employees you can reach at sap.com. View company contacts for 132456 employees →

2 education records

John Lu education

FAQ

Frequently asked questions about John Lu

Quick answers generated from the profile data available on this page.

What company does John Lu work for?

John Lu works for SAP Customer Experience.

What is John Lu's role at SAP Customer Experience?

John Lu is listed as Director, Process and Programs, Office of the CMO at SAP Customer Experience.

What is John Lu's email address?

AeroLeads has found 1 work email signal at @concur.com for John Lu at SAP Customer Experience.

Where is John Lu based?

John Lu is based in Lynnwood, Washington, United States while working with SAP Customer Experience.

What companies has John Lu worked for?

John Lu has worked for Sap Customer Experience, Sap Concur, Concur, Aiooa Systems, Llc, and University Of Washington.

Who are John Lu's colleagues at SAP Customer Experience?

John Lu's colleagues at SAP Customer Experience include Salutina Evgeniya, Christiane Schustala, Vedhasree K, Belen Demafelis Morido, and Natalia Gutiérrez Moreno.

How can I contact John Lu?

You can use AeroLeads to view verified contact signals for John Lu at SAP Customer Experience, including work email, phone, and LinkedIn data when available.

What schools did John Lu attend?

John Lu holds Master Of Science (Ms), Mechanical Engineering from University Of Washington.

What skills is John Lu known for?

John Lu is listed with skills including Research, Polymers, Technical Leadership, Web Handling, Technology Development, Emerging Technologies, Customer Focus, and Problem Solving.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the John Lu you were looking for.

View similar profiles