Headed up development launching the application in May 2023Building marketing campaigns to be growing vistors at 150% month on month growth, with August having 160k visitors to the siteCreated a Podcast for sports updates

Ensure ongoing excellence in project management, rigorous project evaluation, and a high and consistent quality of ongoing work in in all aspects of the company Active engagement of clients for the purpose of procuring work Develop, maintain, and manage the company, provide advice on strategic matters, and facilitate strong and effective staff involvement with ongoing projects Recruit, develop, and retain a small, high performance team of staff Track the effectiveness, develop… Show more Ensure ongoing excellence in project management, rigorous project evaluation, and a high and consistent quality of ongoing work in in all aspects of the company Active engagement of clients for the purpose of procuring work Develop, maintain, and manage the company, provide advice on strategic matters, and facilitate strong and effective staff involvement with ongoing projects Recruit, develop, and retain a small, high performance team of staff Track the effectiveness, develop improvements for, and implement those improvements, on ongoing projects Oversee and manage the implementation of the company’s strategic plan Lead the management team to its goal of professionalisation and growth, by procuring permanent office space, developing administrative guidelines and policies, and hiring staff where required to assist the company in meeting its goals Develop and implement effective systems to ensure that all activities of the company are performed in an efficient and cost-effective manner Engage, energise, and motivate staff members, increasing awareness and participation in the company’s activities Ensure that the necessary paperwork, contracts and forms and correctly completed and filed, and that all contractual obligations of the company and its clients are met Develop and investigate new revenue sources, and manage existing revenue sources Develop and manage a portfolio of individual staff related projects for the DigiWorld method Ensure a high standard of accountability and administration for all revenue raising Ensure that the company retains a positive and strong environment and public profile for employees and clients Annually review the company’s strategic plan to assess progress towards the company’s goals Lead the management team in reviewing items in the strategic plan to ensure that the plan remains relevant Identify new opportunities for the company to meet its goals, and build on existing projects to maximise the value they provide Show less

Involved in the building and management of the online section of the company for recruitment and marketingOversaw and Project Managed deployment of 3 versions of advanced database systems which includes the Student Management System, Application and Enrolment System, Marketing & Compliance System, Academic Administration System, Phone Systems, HR Management system. The Electronic Business Machine is a fully customised solution for management of all aspects of the college based on Microsoft… Show more Involved in the building and management of the online section of the company for recruitment and marketingOversaw and Project Managed deployment of 3 versions of advanced database systems which includes the Student Management System, Application and Enrolment System, Marketing & Compliance System, Academic Administration System, Phone Systems, HR Management system. The Electronic Business Machine is a fully customised solution for management of all aspects of the college based on Microsoft Dynamics CRM.Rebuilt the website after cost of acquisition, SEO and CRO was drastically reduced. In just 3 months saw an increase in website contacts of 250%.Manage the Digital Marketing Team who deal with all design and development of marketing campaigns to both current and potential students.Oversaw an improvement in interaction rate for student communications increasing the email opens & clicks from less than 1% to 21% average.Management of the System Support team who oversee support for the EBM, Call Centre Software, Email Marketing SoftwareManagement of the eLearning team who administer and develop the advanced eLearning Moodle Platform.Recreated all marketing materials to match current complianceMonitor and maintain compliance of all marketing materials Show less

Personally developed a fully customised database for Student Management.Was responsible for issuing Offer Letters, Payment Receipts and eCOEs with a 10 minute response time.Managed all administrative staff.Responsible for the management and compliance of all aspects of the college for National Code, ESOS, RTO Standards.Oversaw movement of 150 High School age students from one campus to anotherReduced costs across the board and streamlined payments to ensure company survival… Show more Personally developed a fully customised database for Student Management.Was responsible for issuing Offer Letters, Payment Receipts and eCOEs with a 10 minute response time.Managed all administrative staff.Responsible for the management and compliance of all aspects of the college for National Code, ESOS, RTO Standards.Oversaw movement of 150 High School age students from one campus to anotherReduced costs across the board and streamlined payments to ensure company survival for 2 yearsMade arrangements with High Schools for direct student referrals which removed the need for education agents Show less

Fastest response time for over the counter student queries.Processing applications, enrolments and FEE-HELP payments over the counter.Weekly filing.Dealing with domestic student enquiries for courses, classes and concession cards.Advised on suggested courses and pathways for desired outcomes of potential students.

Processing applications, payments and eCOES for International Students.Supervision of Student Services and reception staff.Oversaw class enrolments of 2,000+ studentsResponsible for all High School Preparation and High School Students and their administrationData analysis and predictive models for managementAccount management of largest partnerMarketing of coursesAssisted in moving student services department to a different floor

Overseeing store operations and staff managementManaging sales team and technical teamServicing customer enquiries and making salesMet weekly sales targets each weekResponsible for ordering stock and maintaining stock levelsRepairs of computers and softwareWarranty servicing

Management of shifts Management of staffMaking and delivery of take away and delivery ordersStore opening and closureCash reconciliations

Mail managementAssisted marketing in mass mail outs of new productsManagement of all office servicesAssisted finance department with accounts reconciliation

Stock takeStock managementWorking "on the floor" to deal with customer enquiriesCashier

Entering products into database after new database deploymentEnsuring consistency between advertisement and products in databaseAnswering sales people enquiries and correcting dataSuccessfully participated in the development and launch of a brand new database

Data entry of all accounts, including timesheets (payroll), payments (payables) and receipts (receivables)Payroll processingManagement of all staff filesManagement of all supplier filesDatabase & accounts reconciliationCreated a database of accounts codes for easy cross referencing

Youngest Crew Trainer in the history of Pizza Hut (at the time)Training of staff in all back of house (make, cut, wash) and front of house (services, waiting, greeting, bussing) duties. Weekly staff rostersSupervision of team membersStore opening and closingCash reconciliationImplemented process solutions to ensure smoothness of operations