John Luijten Email & Phone Number

Braddon, Act, Au

Fyshwick

As a Retail Sales Representative I am working directly with our customers and guide them through the whole process of buying a bike and the required accessories. Every team member of 99 Bikes is responsible for their own directorship. My directorship is "Stock is Cash" which is considered the hardest one. I'm the one responsible for gaining replacement products or credit notes from our supplier related to warranty products. I'm also overlooking the overall receiving process of the store by fixing problems related to invoices received and the matching invoices billed. I believe that my university background in Logistics Managment helps me tremendously by carrying out this important directorship where stock management, accounting and communicating skills are essential.

Braddon

As a Food And Beverage Attendant (Level 3) I had to work - together with my colleagues - in the bar and restaurant area of the Civic Pub, located in the busy centre of Canberra. This part contains a 100pax pub style restaurant, a pool area and an upstairs gaming area. My main responsibility was to look after the guest by being a bar tender and assisting the floor staff with serving food and drinks to tables. During my time at the Civic Pub I have worked in a variety of shifts, what means I am used to both morning and late evening shifts. The relationship with the guests was very important to me, because I believe that making people comfortable is an advantage for both the pub as for the person itself. I decided to have two jobs to benefit myself financially. After being rewarded with a full time job at 99 Bikes I decided to quit my job at the Civic Pub.

Petrie, Queensland, Australia

As a Food And Beverage Attendant (Level 3) I had to work - together with my colleagues - in the Bistro area of the Petrie Hotel. This part contains a 100pax pub style restaurant and a Gaming Area with 40 gaming machines. My responsibility was to look after the guest in both the restaurant as the gaming area by serving food, attending the bar, pay out winnings for gaming machines and solving problems related to the gaming machines. The Petrie Hotel was up and running from 10am in the morning till 4am the next night. During my time at the Petrie Hotel I have worked in a variety of shifts, what means I am used to both morning and late night shifts. The relationship with the guests was very important to me, because I believe that making people comfortable is an advantage for both the hotel as for the person itself. The Petrie Hotel is part of the ALH Group, the hospitality tier of the Woolworths Group.

North Lakes, Brisbane

As a Sales Representative at IKEA North Lakes, I am responsible to answer the customers enquiries and correctly presenting the IKEA range. To do this in the best possible way, understanding of the range and the various departments and internal procedures are essential. The logistical preparations for the next day are also part of my duties. The departments (read: HFBs) in which I have worked are: "Cookshop", "Kitchens" and "Dining". All these departments are part of the Core Area Kitchens. Due to Visa legislations, I was only offered a 6 months contract (end date: 03 May 2020). On the 1st of May I changed to a different Visa (resp. Bridging Visa A) with full and open work rights without limitations. Unfortunately IKEA wasn't allowed to extend my contract due to their worldwide Covid-19 approach.

Logan, Brisbane

As a Customer Relations Specialist I have specialized myself in the last part of the customer experience within IKEA: the checkouts. A selection of the main duties: Continiously in a conversation with the customer, scanning articles and the associated payment processes (cash & card payments), manning the electronical check outs (ECO's) and jointly closing the cash office. In addition, my knowledge gained during my years at IKEA Breda (as a Sales Specialist and Shopkeeper) comes in very handy with regard to product names, product locations in the store and the internal IKEA procedures and processes. This enables me to fully assist both the customer and my colleagues with all their enquiries and uncertainties. Due to Visa legislations, I was only offered a 6 months contract. I had been transfered to the IKEA store in North Lakes to start with a new 6 months. contract.

Australia

From May 2018 till October 2018 I have - accompanied by a friend - traveled the entire country of Australia by car. During this 23.000km long roadtrip I have seen the most beautiful parts of the country and have met the most inspiring bunch of people. This mix of cultural differences and beauty has given me the inspiration to settle myself down and experience working in a foreign country. From October 2018 till May 2019 I have worked as a farm hand on picking fields and a plant nursery in Glass House Mountains (QLD). This work was essential to apply for my second Working Holiday Visa (417) and extend my stay in Australia by one year. During this period I have lived with a host family in Glass House Mountains, located 3km from my work and 80km from Brisbane.

Breda, North Brabant, Netherlands

Department Manager of the Lighting Department. I was in charge during two Product Change Dates to make sure all the new products were correctly phased in and the old range was correctly phased out. In this job role I had to work together with the colleagues from Goods Flow and Communcation & Interior Design. I quit my job to go on my roadtrip adventure to Australia.

Breda, North Brabant, Netherlands

As a Retail Sales Specialist at IKEA Breda I was responsible for answering the customers enquiries and correctly presenting the IKEA range. To manage this in the best possible way, understanding of the whole product range and internal processes / procedures is essential. The departments (read: HFBs) in which I have worked are: "Lighting", "Home Decoration", "Rugs" and "Home Organisation".

Breda En Omgeving, Nederland

My first logistics research internship took place at the IKEA store in Breda. The research focused on Range Management. The main focus was on Leftovers: items whose sales date has passed, but which are still available on the shop floor. It was my task to deliver a solution to find a balance between Sales Spce and loss of turnover. I ended my first internship period with an 8 (out of 10) as the final grade. After my research IKEA offered me a job as Retail Sales Specialist.

Breda, North Brabant, Netherlands

The study Logistics Management - formerly known as: Logistics & Economy - is given at the academy of Urbanism, Logistics and Mobility in Breda. More information about the full curriculum of this Bachelor study can be found here: https://www.buas.nl/opleidingen/logistics-management

Etten-Leur

My third and last research internship (graduate internship) took place at transport company Hereijgers Transport BV., Part of De BAS Group in Etten-Leur. During this graduation internship I was researching the possibilities of an automated planning system. The advisory report and the final referral were jointly assessed with a 7 (out of 10) as the final grade.

Rijen

My second logistical research took place at the production location of Jardin Netherlands BV. in Rijen. This internship focused on a feasibility study into the implementation of Automated Guided Vehicles for the transport flow between the factory and the various internal warehouses. I ended my second research internship with a 9 (out of 10) as the final grade.

Breda, North Brabant, Netherlands

Assisting the owner with e.g.: - serving drinks and food / bartender- answering customer enquiries (by telephone / verbally) - booking ski and snowboard lessons. Short term work contract because of the end of the winter sports season.