John Luzzi Email & Phone Number

London, Gb

1. Manage and oversee business development management team consisting of five business development managers2. Responsible for 20 million USD revenue of textile, toy, hardlines, inspection, social compliance and auditing services.3. Propose, negotiate, maintain, update, review and communicate quality/safety policies for Fortune 500 companies4. Work with technical teams to assure client base is alert and updated on current and new regulatory requirements effecting their product lines5. Determine safety and quality requirements for varied line of products, such as; children’s articles, toys, candles, giftware, tabletop ceramics, textiles, collectibles, housewares, textiles, as they relate to safety, function and reliability for retailers, manufacturers, catalog distributors, and others

Extensive knowledge of voluntary, mandatory and international testing regulations for consumer products including, but not limited to, children's articles, housewares, apparel, etc.Coordinated all phases of testing products through multi-disciplinary laboratory servicesConsulted and supported clients on the development of their product linesContributed to the on-going development of product testing manuals for trademark licensing companiesPrepared comprehensive and informative summary of test procedures and results Serviced and maintain Fortune 100 clients involving domestic travelDeveloped and implemented internal Standard Operating Procedure for divisionHired, trained and managed staff; delegated responsibilities

Provided and supervised inventory audits for telecommunication systems. Designed, trained and directed the implementation of telecommunication systems. Sales/Customer service. On-going technical support to clients.

Supervised customer service department; managed inventory control of factory; general office functions

Hired and trained staff; supervised personnel of 10-25; managed inventory control; all aspects of retail store functions; sales