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-Provide technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.-Provide answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.-Monitor compliance with service agreements.-Improve system performance by identifying problems and recommending changes.

-Deploy tactical local and wide area networks to any theater of operation-Install, maintain and repair data communication links, fiber-optic and tactical fiber-optic cabling-Support computer and network operating systems, to include Windows 7, Windows 10, Windows Server 2003, 2008, and 2016-Maintain aircraft mission planning systems, aircraft maintenance systems-Develop a monthly utilization schedule and maintain a software library including system build software and system backups-Receive end user complaints and use troubleshooting steps to resolve the issue.