John M. Email & Phone Number

Warren, Michigan, United States

Remote

Audit appraisal reports to ensure they meet industry standards. Train new team members as well as cross train colleagues in different depts. Communicate professionally via email / telephone to internal team members as well as our external lender, brokers, and appraiser partners.

Troy, Michigan, United States

High volume calls. Detailed note taking.Customer service.

Mount Clemens, Michigan, United States

Responsible for distribution fulfillment, notifying our customers of products we had to cut from their order due to the requested product being out of stock, unsafe to ship, or us being unable to locate it in our warehouse. Safely utilizing a hi lo to stage, load, and unload shipping containers for delivery. Providing truck drivers with the appropriate placards for their loads containing hazardous materials. Ensuring all customer products are tightly sealed.

Mount Clemens, Michigan, United States

Quality control reworking product that was not considered to be up to customer standards for application. I was responsible for running various tests on defective paint samples - both wet and dry to see if the company could rework it to salvage it to meet customer standards for application.

Warren, Michigan, United States

Oversaw retail distribution and replenishment to minimize out of stocks and sell in new products as well as setup promotional limited time offer (LTO) displays to help launch our new products in stores that had adequate display space to utilize point of sale display modifiers such as promotional posters, branded display chairs, coolers, etc to help draw customer attention to these new products as well as our established products. Rotating inventory to prevent out of date product being sold to… Show more Oversaw retail distribution and replenishment to minimize out of stocks and sell in new products as well as setup promotional limited time offer (LTO) displays to help launch our new products in stores that had adequate display space to utilize point of sale display modifiers such as promotional posters, branded display chairs, coolers, etc to help draw customer attention to these new products as well as our established products. Rotating inventory to prevent out of date product being sold to consumers.Merchandising and filling out of stocks to sell in additional cases as well as advocating for more desirable cooler location space for new products to ensure the products catch more customer attention. Identifying customer needs and offering mutually beneficial solutions to meet their needs. Handled heated customer calls regarding missed cases, warehouse out of stocks, and allocated products. Show less

Flint, Michigan, United States

Retail distribution fulfillment. Worked closely with my salesmen/women to communicate customer out of stocks, discussed plans for holiday volume projections and increased foot traffic in the stores to try and mitigate out of stocks but also not take over the back rooms of the grocery stores with excess inventory. Responsible for condensing pallets, following brand flow when building displays. Communicating with grocery managers regarding where they would like our displays on their… Show more Retail distribution fulfillment. Worked closely with my salesmen/women to communicate customer out of stocks, discussed plans for holiday volume projections and increased foot traffic in the stores to try and mitigate out of stocks but also not take over the back rooms of the grocery stores with excess inventory. Responsible for condensing pallets, following brand flow when building displays. Communicating with grocery managers regarding where they would like our displays on their salesfloors and building relationships with them to gain additional floor space for additional displays. Show less

Education record

High School Diploma