John M. Email & Phone Number

Melbourne, Victoria, Australia

Systems Administrator working in a dynamic role providing 3rd level supportExperience• Manage VMware infrastructure• Citrix Virtual Apps and Desktops 7 1903/1909• SCCM Windows 7 and Windows 10 SOE image creation• Migration from Filesite to NetDocuments DMS• Azure Services• Office 365 Exchange hybrid• Cisco UCS Administration• Mimecast• Microsoft System Centre 2007, 2012, Current branch• LexisNexis Interaction, Advance, Red• Filesite DMS Administration• Netdocuments DMS Cloud Administration• Summation iBlaze & Webblaze• EMC SAN Storage• VMware View Horizon design and administration• Elite 3E financial and practice management system server build and migrations• Winscribe & Bighand digital dictation system• Autonomy DMS cluster Administration, Filesite, Desksite, Worksite Web• PaloAlto firewalls• Mobility Solutions – Airwatch/XenMobile• Upgrade VMware ESX environments• Windows 10 SOE design and deployment• Implementation & Administration of Microsoft System Centre 2012• Implementation of Thompson Reuters Mattersphere• Exchange on-prem - Office 365 hybrid migration• Exchange 2007 - 2013 - 2016 - Office 365 migrations

Adelaide, Australia

Working in a large team as a 3rd level support member in the busy Aged care industry across 12 sites within S.AExperience• Migration of existing Novel Netware enviornment to Active Directory • Development of Windows XP SOE• Development of Windows 7 Tablet SOE• Group Policy redesign and implementation• Design and installation of rapid Desktop, laptop and portable equipment deployments• Server support and maintenance• Documentation of existing infrastructure• Providing technical advise to I.T Manager and Project Manager• Windows updates deployment• Application support• Server environment health monitoring

Brisbane

Forensic Technology Officer Forensic Services3 years within Forensic services maintaining the Forensic Services cluster for Queensland Support of the Scenes of Crime staff within QueenslandProject development of new systems to enhance operational officer’s ability to support the publicMain duties• Server support and maintenance• Documentation of existing infrastructure• Procurement of specialised IT assets and deployment within the Command• Providing technical advice to I.T Manager and Senior Sergeant• Application support• Server environment health monitoring• Backups and restoresAchievements• Automated deployment of Windows XP SOE• Deployment of Panasonic Tough Books to Scenes of Crime Officers state wide• Upgrade project of Panasonic Tough Books to Telstra 3G• Upgrade of Photo graphics department to digital processing • Asset tracking system for Forensic IT hardware

Brisbane

Systems Administrator Operation Support Command - 4 years within this position. Continued support during the transition from Apple Macintosh to a Wintel environment. Project planning for various in house developed systems, hardware platforms.Support of the Operation Support Command (OSC) in Queenslandhttp://www.police.qld.gov.au/aboutUs/the_service/structure.htmMain duties• Server support and maintenance• Documentation of existing infrastructure• Procurement of specialised IT assets and deployment• Providing technical advice, reports to I.T Manager• Application support• Server environment health monitoring• Backups and restoresAchievements• 3 year project to migrate entire Command from Apple to Windows • Active Directory implementation• 3 year project to replace all existing printers with HP systems• Conversion of all documents to Microsoft Office• Conversion of all applications to Windows environment• Training of staff in a Wintel environment

Police Headquarters Roma Street

Systems Administrator Operation Support Command - 2 years within this position. Continued support during the transition from Apple Macintosh to a Wintel environment. Project planning for various in house developed systems, hardware platforms.Support of the State Crime Operations Command (SCOC) in Queenslandhttp://www.police.qld.gov.au/aboutUs/the_service/structure.htmMain duties• Server support and maintenance• Documentation of existing infrastructure• Procurement of specialised IT assets and deployment• Providing technical advice, reports to I.T Manager• Application support• Server environment health monitoring• Backups and restoresAchievements• 2 year project to migrate entire Command from Apple to Windows • Active Directory implementation• 2 year project to migrate entire Command from Apple printers to HP• Conversion of all documents to Microsoft Office• Conversion of all applications to Windows environment• Training of staff in a Wintel environment

Education record

ITIL Foundation certificate in IT Service Management Candidate number 38383 Completed 18/10/2013

Vnx Unified Storage Deployment And Management, Mr-1Cp-Vnxunidm

Implementing A Sql Sever 2005 Database, Ms2779

Managing And Maintaining Server 2003 On Mcsa On Windows 2000, Ms2299

Implementing And Administration Of Windows Active Directory Services, Ms2154

Implementing Ms Windows 2000 Professional And Server, Ms2152

Diploma In Information Technology