Executive Director Of Operations
CurrentExecutive Director of Operations (2019-Present): Oversee all day to day Administrative and Operational functions of the business including Inventory, Production, Warehouse, Transportation, Product Supply, Safety and Customer Service for $28M E-Commerce Coffee business. Play a key role in designing operational strategies, communicating policies while building a core team to create a best-in-class service organization to meet business needs • Supported growth of business from $15M to $28M by leading various Supply Chain improvement initiatives across inventory, warehouse, production and multiple channels of businesses; while managing budgets up to $14M. • Led integration of multiple software platforms including new Enterprise Resource Planning and WMS Systems across sales, inventory, warehouse and production, resulting in 30% labor improvement while increasing order fulfillment and on time delivery rates by 22%. • Launched and managed the purchasing of a $2.6M K Cup Automated Packaging Machine to improve production line efficiency while reducing labor headcount by 50%• Boosted warehouse productivity by 25% while reducing inventory costs by developing and implementing national standards, controls, policies and procedures across cross functional teams.