John Dobson Email & Phone Number

Atlanta, GA, US

Atlanta, GA, US

Brookfield, Wisc., US

• Develop, analyze and prioritize product roadmap.
• Commercialize roadmap to internal stakeholders including sales, development and adjacent product groups.
• Collaborate with sales team to identify market trends for future product development.
• Provide ongoing product updates and training to sales team and other internal groups

Brookfield, Wisc., US

• Provide thought-leadership and technical excellence in the sales process enabling successful hand off to delivery for complex solutions.
• Provide enterprise level consultation to clients, proactively driving value-based technical solutions while boosting competition displacement on strategic sales engagements.
• Influence product development on enterprise level innovation roadmap strategy.
• Collaborate with senior product leadership to drive product forward with business guidance, consultative direction and knowledge development.

Brookfield, Wisc., US

• Conduct research and perform analysis to identify, refine and prioritize roadmap.
• Collaborate with internal and external stakeholders to ensure efficient delivery of commitments.
• Engage in design, iteration and validation of product enhancements.
• Work in partnership with sales group to propose best possible solution for prospective clients and participate in contract discussions.

Brookfield, Wisc., US

• Provides effective verbal and email communication with clients, end customers, internal and external partners to manage client fraud losses
• Provides expert knowledge of the overall merchant fraud solution, including the technical interface, rules engine, reporting, data retention and storage
• Works with data science engineers to evaluate and improve model performance by identifying data gaps or new variables, model degradation or conflicting rule sets
• Identifies and escalates bugs, predictive modeling or rule abnormalities and operational problems.

Miami, FL, US

• Cultivated and preserved key external partnerships to ensure the rapid identification and prevention of fraud.
• Interfaced with cross-functional departments to enhance overall operations for detecting fraud more efficiently.
• Maintained accountability for analyzing possible fraudulent activity across domestic and international clients
• Continually pinpointed and recommended process enhancements to elevate performance and productivity.

Miami, FL, US

• Decreased risk on regulatory, lawsuit, and fraud loss exposures.
• Delivered high-level customer service daily.
• Executed fraud evaluations reporting all findings to senior management and law enforcement officials as needed.
• Developed processes to more efficiently and effectively review potential fraudulent scenarios.

Bloomington, Illinois, US

• Make independent decisions regarding underwriting acceptability by evaluating risk variables through consultations of existing and potential accounts, physical surveys, and audits
• Serve as a consultant and resource to agencies and underwriting teams on all risk characteristics, P&C products, and financial services, including underwriting philosophies, policies, and procedures
• Collaborate with agents on their portfolios to ensure account diversity and profitability

Bloomington, Illinois, US

• Investigated, negotiated, and settled auto claims, including verification of coverage, legal liability and extent of damage to persons and property
• Communicated with witnesses, agents, other insurance companies, repair shops, contractors, medical providers and attorneys in the course of conducting investigations
• Prepared and reviewed estimates in loss settlements

Bloomington, Illinois, US

• Applied claims settlement procedures to process claims, initiated payment process and closed files
• Referred and processed subrogation and reimbursement claims
• Applied knowledge of insurance contracts and endorsements, state laws and regulations, customer service philosophy, automotive repair methods and parts, medical and anatomical terminology
• Conducted individualized procedural and technical claims training for claims co-workers, based on management request

Bloomington, Illinois, US

• Issued checks and drafts to appropriate parties per direction of claim processors and representatives
• Processed recovered payments from salvaged vehicles sold at auction and transferred titles into State Farm’s name

Milton, GA, US

• Assign daily tasks and requirements to employees in order to fulfill restaurant duties
• Ensure restaurant’s finances are in order by making deposits, writing checks, and correcting reserves
• Assess restaurant’s needs for produce and other goods in order to replenish stock

Lawrenceville, Georgia, US

• Consulted with clients on current business insurance policies and advised based on specific needs
• Brokered relationship with companies in both the standard and E&S markets on behalf of client
• Presented final quotes to client in order to generate new business for company

Des Moines, Iowa, US

• Advised client base on health, annuity, and life insurance plans
• Maintained self-sustaining business under company umbrella
• Consistently surpassed weekly sales goals

• Effectively communicated with prospective clients in order to create worthwhile appointments
• Assisted clients in making informed decisions through clear product presentation and education
• Assessed client need in order to enroll in appropriate health programs
• Continued relationships with clients to retain business and address concerns

• Established relationships with prospective customers in order to build client base
• Utilized sales strategies to salvage discontented clients
• Maintained favorable relationships with clients in order to ensure retention

Seattle, WA, US

• Conducted supply shipment orders in accordance with store ordering needs
• Managed financial transactions totaling $2000+ nightly
• Calculated daily employee money totals
• Assigned shift duties and daily employee responsibilities

International Relations And Affairs

Bachelor Of Business Administration (B.B.A.), International Business