John Dodds Email and Phone Number
Ever look at something and say, “How does that work or function?” I wonder about that all the time. Of course, I then feel the need to break it and put it back together, that’s me.I’m a technologist, someone who works to understand the user and the technology team that designed and built the widget. I don’t agree with telling the user what they need, but by listening to the user and developing the technology to deliver what they want.I have spent years in Quality Management and leadership building unity between technology and its user/stakeholder. I have also been focused on increasing organizational effectiveness and leading teams to excel through vision and innovation, implementing a culture that meets objectives while contributing to the wellbeing of each stakeholder. I believe that through empathy, understanding, and drive we can build a better connection between people and technology that can lead to having a more fulfilling life.Professionally:I have focused my career on Software Quality Assurance. My roles have facilitated a strong ethics of quality and due diligence. I am a leader of Quality Management (QA, QC, quality improvement). I also work closely with the business, marketing, engineering, and IT, PMO, and professional services departments in accomplishing implementations that impact the direction and goals of the company.I believe myself to be an expert in using software development life cycle processes. My expertise within quality assurance/control in software development has allowed me the opportunity to manage projects of all sizes, undertaking major developments, and operational restructuring initiatives. Along with my bachelor’s in electronic engineering technology and my master’s in technology management, I believe I can make a difference across multiple industry segments.
Robert Half
View- Website:
- roberthalf.com
- Employees:
- 31947
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Pmo Testing Program ManagerRobert Half Jul 2024 - PresentSavannah, Georgia, United StatesOwner of the Enterprise integrated testing addressing multiple workstreams. Collaborates with PMO, Business, Development, Contractor leadership. Addresses test activities from workstream to enterprise release, issue/risk management, improvement opportunities, forward looking planning. -
Managing DirectorPhoenix Rebellion Therapy Mar 2024 - PresentEnsures the everyday activities of the company run smoothly.• Lead partnerships/negotiations, budgeting, purchasing, and putting efficient workflows in place to maximize a company’s productivity and performance• Develops long-term operational strategies, working closely with senior management to meet company objectives• Organize staff, distributing budgets and setting efficiency, profit, and loss targets• Sets strategic operational goals and KPIs• Plan, implement and manage the overall long-term business success strategy -
Sr. Software Quality Assurance ManagerGulfstream Aerospace Mar 2012 - Jul 2023Savannah, Georgia, United StatesDirected the Quality Assurance function to support a DevOps org and ensure the validation and verification of the products and services meet design specifications and product quality standards. Which encompasses 1500 applications and systems. Managed a $5M budget for QA services and support.• Oversaw the development and establishment of quality assurance procedures, KPI’s and testing standards for new applications, products, and/or enhancements to existing applications and services throughout the development/product lifecycles i.e. Waterfall, Scrum/Agile, Sustaining, Change Management and Problem Management• Served as QA SME to the Business Technology Center to educate and assist them with implementing testing best practices and making improvement/changes• Managed QA dept, consisting of 9 QA leads in US and 6 QA Automation engineers in Mexicali Mexico• Developed and executed test plans and test scripts ensuring appropriate amount of testing rigor is applied. Ensuring testing addresses system, functional, automation, regression, and user acceptance practices on client-server, SaaS, cloud, mobile, and stand-alone applications• Ensured projects were not implemented until the testing requirements have been successfully identified have been executed and thoroughly tested and approved by stakeholders• Established metrics, tracks and monitors defects and defect trends and works with the impacted stakeholders (Business, Project Management Office, Development, Training, etc.) to improve quality; report metrics and trends to senior management on a regularly scheduled basis• Maintained relationships and knowledge of third-party tools, including test management (Azure DevOps), Automation/Performance testing (EggPlant / Selenium) -
Sr. Software Quality Assurance ManagerUscellular Feb 2009 - Mar 2012Chicago, Illinois, United StatesTest owner of the Information Management portfolio comprised of Operational Data Store, Enterprise Data Warehouse, Enterprise Data Hub and Service Bus, Enterprise Security, Statistical Analytics System, etc. Previously the test owner of the 3rd Party Portfolio, which comprised Prepaid system, Rewards system, and Web Portal applications. Owned the Test Automation and performance frameworks. Oversaw 10 internal and up to 40 external direct reports.• Managed test delivery of company’s largest IS initiatives to date. Project consisted of seven projects, working simultaneously and have cross functionality, costing $80M+, and having to manage 100+ technology individuals• Oversaw Testing Center of Excellence, identifying approach, mission, vision and ideals, value proposition, objectives, strategies, and goals for the department• Managed vendor management partnership, selected vendor through capability and cost management to execute test strategy on our legacy systems• Worked with a variety of vendors through development initiatives/partnership, test augmentation, and managed services• Directed and managed the utilization of test tools and labs. Used HP products such as ALM (test management), QTP (automation), Load Runner (performance)• Provided enhanced oversight to test leads, ensuring them: a) receive proper and effective on-boarding; b) execute projects according to the testing methodology; c) properly adhere to delivery and quality assurance processes; d) exhibit values and behaviors of the Dynamic Organization (culture)• Worked with senior leaders within IS and across the Enterprise to ensure project requirements and scope are understood and delivery commitments are met; supports project managers in this activity -
Quality Assurance ManagerPhysicians Interactive Inc Jan 2008 - Feb 2009Libertyville, Illinois, United StatesImplemented and managed the overall Quality Assurance program, efficiently utilizing available resources and ISO 9001 practices. Managed operating costs in project participation and process implementation to ensure quarterly corporate financial goals. Oversaw four QA leads and an off-shore team of 3 Test leads, a Technical lead, 3 Test specialists, and 3 Test analysts. Budget responsibility of $1.2M/year• Oversaw all QA resource activities on client platforms and internal IT application development• Provided project estimations to ensure financial goals. During my tenure the QA participation was able to be reduced by 20% percent increasing performance, effectiveness, and execution• Implemented and managed the operations optimization initiatives for the organization, reporting on the performances to executive leadership• Established the quality objectives in correlation to the global strategies; created quality planning documentation when necessary, such as IT best practices, Quality Assurance restructure, and Master Quality Plan• Trained personnel in the correct interpretation of the Quality Program, Standard Operating Procedures, and review criteria• Identified gap analysis for mitigation of risk management -
Compliance Manager/Software Quality Assurance SpecialistTakeda May 2007 - Oct 2007Downers Grove, Illinois, United StatesDirected, managed, and lead multiple validation implementations, i.e. projects/software applications, addressing the quality and compliance aspects -
Software Quality Assurance ManagerJpmorgan Chase & Co. Mar 2006 - May 2007Oak Brook, Illinois, United StatesResponsible for the SQA management of the Insurance Strategic Technology Platform, a global corporate system -
Senior Software Quality Assurance/Validation SpecialistBaxter International Inc. Jan 2005 - Jan 2006Round Lake, Illinois, United StatesAnalyzed operational processes and procedures, determining necessary adjustments for the current methodologies that would maximize service efficiency and staff productivity. Followed strict quality parameters and wrote test reports for reference and improvement
John Dodds Education Details
Frequently Asked Questions about John Dodds
What company does John Dodds work for?
John Dodds works for Robert Half
What is John Dodds's role at the current company?
John Dodds's current role is Making a Quality Management/Architecture difference in Technology utilizing a variety of best practices (Test planning, manual/automation, reporting/KPI) processes (Agile/Waterfall), and standards (IEEE, ISO9000, CMMI)..
What schools did John Dodds attend?
John Dodds attended University Of Phoenix, Devry University.
Who are John Dodds's colleagues?
John Dodds's colleagues are Ngoc Phuong Hoang, Michelle Andrade, Patti Karnes, Tiffany Coune, Radhe Rayka, Ryan Bender, Gay Swinney.
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