John M. Hall's Location
Greenville, South Carolina, United States, United States
John M. Hall's Contact Details
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About John M. Hall
I’m a passionate, hands-on technical lead systems engineer. Through my experience, I’ve become effective at rapidly learning new technologies while also focusing on growing others in the same way. I enjoy bringing a methodical approach and working together with people of all technical levels to achieve goals. Recognized as 2016 Solutions Engineer of the Year at Pomeroy.
John M. Hall Work Experience Details
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Manager, Customer EngineeringKionGreenville, Sc, Us -
Manager, Customer EngineeringKion Jul 2022 - Present -
Senior Solutions Delivery ManagerKion Apr 2021 - Aug 2022Responsible for enabling prospects and customers with the Kion platform to manage their cloud estate. This includes providing instruction and support for installation into customer environments and integrating Kion into AWS, Azure, and GCP. I work directly on configuring the platform for financial management of cloud spend, automated provisioning of cloud accounts and user access with preventative security controls, and monitoring the cloud environments for compliance with one of many compliance regimes including NIST 800-53/800-171, FedRAMP, ISO 27001, and CIS.Additionally, I actively develop tooling including an internal tool used to rapidly deploy lab environments that accurately emulate customer production environments using Terraform and AWS CloudFormation. I also maintain a rapid eval tool that allows our customers and prospects to deploy a full Kion stack in AWS in minutes shifting their focus towards use of the tool and less worry about initial infrastructure.I work with the following AWS services daily: EC2, VPC, IAM, CloudFormation, CloudWatch, and RDS. I support AWS environments in AWS Commercial, GovCloud, Secret, and Top Secret.Other tools that I work with regularly: Docker, Terraform, Gitlab
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Director Of Technology PartnershipsThreatconnect, Inc. Aug 2020 - Mar 2021 -
Technology Partners Solutions EngineerThreatconnect, Inc. Aug 2019 - Aug 2020Building a program to equip technology partners with all things technical related to solutions integration with the ThreatConnect platform using Python 3 and REST APIs for threat intelligence and enrichment solutions.Working day-to-day with technology partners to define integration business cases and paths for success.Formulated cross-functional technical on-boarding process for technology partners resulting in four net-new integrations within six months.Established integration standards for all technology partner integrations.See the Developer Community I have developed here: https://threatconnect-techpartners.atlassian.net/wiki/spaces/DP/overview
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Director, Delivery And Support EngineeringDispersive Networks, Inc. Jan 2019 - Aug 2019Alpharetta, GeorgiaBuilt two teams with 9 engineers total charged with the customer-facing pre-sales, solutions architecture, implementation, and support functions related to the DVN SD-WAN product while establishing numerous processes to reduce unplanned work.Upgraded the DispersiveCloud (KVM) environment by establishing resource zones, Zabbix monitoring, dynamic inventory (Ansible + Zabbix), and enhanced maintenance processes to lower costs and improve security.Successfully guided the creation, distribution, and evolution of a partner-facing test plan as part of SDLC to increase partner satisfaction with the DVN product and increase release quality.Implemented Confluence wiki system and initiated detailed documentation for internal and external use to improve collaboration. This effort was recognized by the executive team and was taken company-wide.Oversaw the transformation of the internal VMware support lab infrastructure by standardizing Dell lab hardware, implementing Zabbix monitoring tools, OpenVAS security scanning, and migrating hardware into the data center for increased availability and lower hardware costs.Advocated for partner/customer interests in roadmap planning and revamped the Feature Request process to improve partner/customer visibility and increase satisfaction related to requests.Introduced Kanban boards using Wrike for team organization as well as project planning and reporting.Instituted hiring process to assess the technical skills of paper-qualified candidates in practical situations. This reduced the burden required to rapidly hire resources and increased team velocity within a short period. -
Senior Manager, Solutions EngineeringDispersive Networks, Inc. Apr 2018 - Jan 2019Alpharetta, Georgia
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Senior Systems Application EngineerDispersive Networks, Inc. Dec 2017 - Apr 2018Alpharetta, Georgia
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Senior Manager, Software ServicesPomeroy Jun 2016 - Nov 2017Greenville, South Carolina AreaBuilt a team of 5 engineers charged with the pre-sales, solutions architecture, implementation, and support (customer-facing, SLA-bound) functions related to numerous internal- and customer-facing IT systems (Windows Server and RHEL/CentOS). Responsible for budget, individual project P&L, and project management over most of the team’s work. Regularly assisted retailers with PCI-related technology issues.Rapidly developed (weeks) Python solution to remediate non-compliant network protocols between legacy apps across 700+ store environment preventing a project stop and relaxing upgrade schedules for a retailer.Recognized as the top-level of escalation within the retail organization for all technical and information security concerns and charged with IT oversight for the retail testing environments.Devised and implemented Hardware Lifecycle Management practice for retail equipment to forecast field upgrades to increase retailer budget accuracy resulting in net-new ARR.Drove the implementation of Zabbix monitoring, Cisco 2960-X equipment, OpenVAS security scanning, and infrastructure management to improve availability of systems under SLA and decrease unplanned work.Spearheaded new business effort to provide managed IT services to retailers (solutions architecture, Windows Server/Windows 10 deployment/maintenance) resulting in increased retailer satisfaction and net-new ARR.Championed hybrid Agile workflow process to lower time-to-value and increase customer satisfaction with technical projects to increase individual project spend.Co-authored Python-based automation framework (similar to MDT) used for retail system deployments resulting in lower deployment costs, increased deployment success, and net-new NRR. -
Manager, Systems Integration And Architecture TeamPomeroy Jan 2014 - Jun 2016Greenville, South Carolina Area
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Systems Integration Engineer Team LeaderPomeroy Mar 2011 - Jan 2014
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Development Systems EngineerPomeroy Jan 2010 - Mar 2011Greenville, South Carolina Area
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Support SpecialistPomeroy Jul 2006 - Jan 2010Taylors, South Carolina
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Integration Engineer (Contractor)Paypal Aug 2012 - Jul 2013Crafted cross-functional architectures using REST APIs to enable the acceptance of PayPal payments within retail environments with each integration unique to a retailer. Utilized soapUI and Python scripts for quality control. -
It Security AdministratorAimco Apartment Homes Mar 2006 - Jul 2006Greenville, South Carolina -
Support AnalystPomeroy Dec 2004 - Mar 2006Taylors, South Carolina
John M. Hall Skills
Mysql
Emergency
Domain Name System
Windows Server
Zabbix
Requirements Analysis
Linux
Rest
Active Directory
Win32 Api
Windows
Dns
Networking
Software Architecture
Troubleshooting
Xslt
Javapos
Vendor Management
Software Documentation
Team Leadership
Process Improvement
Tcp
Visio
Wireshark
Soap
Virtualization
Snmp
Html
Java
Enterprise Architecture
Xml
Iptables
Web Services
Training
Technical Support
Python
Management
High Availability
Wmi
Software Development
Retail Technology
Servers
Architecture
Osha
Solution Architecture
Integration
Vmware Vsphere
Html5
Rhel
Bash
Databases
John M. Hall Education Details
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Blue Ridge High SchoolHigh School
Frequently Asked Questions about John M. Hall
What company does John M. Hall work for?
John M. Hall works for Kion
What is John M. Hall's role at the current company?
John M. Hall's current role is Manager, Customer Engineering.
What is John M. Hall's email address?
John M. Hall's email address is jh****@****ect.com
What is John M. Hall's direct phone number?
John M. Hall's direct phone number is +144049*****
What schools did John M. Hall attend?
John M. Hall attended Blue Ridge High School.
What skills is John M. Hall known for?
John M. Hall has skills like Mysql, Emergency, Domain Name System, Windows Server, Zabbix, Requirements Analysis, Linux, Rest, Active Directory, Win32 Api, Windows, Dns.
Not the John M. Hall you were looking for?
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John M. Hall
Principal Learning Partner At Harvard Business Publishing Corporate LearningArlington, Tx3hotels.com, naf.org, harvardbusiness.org3 +181761XXXXX
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2bcbssc.com, southcarolinablues.com4 +180326XXXXX
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John M. Hall Jr. - CEO and President, AGWraps
Expert In Vehicle Wraps, Fleet Wraps, Vehicle Graphics, Wall Coverings & Storefront GraphicsChesapeake, Va1netzero.net1 1757548XXXX
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