John Malcolm is a Chief Innovation and Technology Officer at Cleveland Public Library. He possess expertise in management, program management, strategic planning, leadership, business analysis and 22 more skills. Colleagues describe him as "I have known John Malcolm for 15 years when he joined the Company where I was CEO. At the time John didn’t report directly to me but I had heard of the extraordinary value he was bringing to our clients. We were a management consulting firm developing and implementing large-scale systems and our clients expected, innovation & perfection. As we grew rapidly John quickly rose to a level of leadership and managed our National Microsoft relationship where we had shared our designs and innovative systems that caused Microsoft to consider a new market with us. This landed John in Scotland for a strategic planning week with Microsoft to plan the rollout of our product. John knows technology, He is an expert. However, he is a team player which is probably his strongest characteristic. John’s skills as a strategic thinker have assisted many CIOs to overcome very complex challenges. John is a good man and I recommend him highly without hesitation. Andrew J. Banks Former CEO, Mid-America Consulting Group", "John is a rare mix of sales talent, relationship building skills and technology expertise. He is a very hard, tenacious leader who will do whatever it takes to understand customer's needs and build creative solutions that add value to the business. John has a thorough understanding of the complexities of the IT industry and builds relationships both internally and externally to problem solve and achieve goals. John also monitors and analyzes the IT industry and is a resource for information on emerging markets and industry trends. His team-building and networking skills are exceptional, and I’d recommend John for a variety of sales, business development or IT leadership roles.", and "I cannot express enough how fortunate I am to have had the opportunity to work with John Malcolm. He is an extremely bright and talented leader with a great understanding of both the technical and business issues facing state and local government agencies. John has a great skill in creating winning relationships with his customers, teammates and business partners. These are skills that he has honed over the years. However, they come very naturally to John because he has the highest integrity, great instincts and is simply a good human being. I will always consider it an honor to serve with John and will consider him a life-long friend. If you wish to learn more about this outstanding person, please don’t hesitate to contact me at any time."