John Malcom Email & Phone Number

Austin, TX, US

Miami, Florida, US

Miami, Florida, US

Miami, Florida, US

Stafford, TX, US

• Generated sales pipeline through various outreach methodologies like phone call, email, and voicemail.
• Created creative messaging in order to attract and engage potential business opportunities.
• Arranged discovery meetings with prospects to better understand their needs as well as their budget, and to showcase our products and services.
• Conducted market research on Austin real estate to target new housing developments that could potentially become net new business.
• Leveraged InfusionSoft CRM in order to manage client lists as well as to automate and log various steps of the sales process.
• Created documentation detailing the customer journey through the purchasing process, serving as a manual for new Countertop Sales Specialists.

Stafford, TX, US

• Executed training to employees of our 4 major retailer accounts, demonstrating how to best market the product, as well as sharing selling points and new program updates.
• Presented quarterly business reviews to Granite Surfaces stakeholders to share progress, areas of improvement, and successes.
• Traveled to different parts of Texas on a bi-weekly basis to conduct employee check ins and ensure marketing materials are up to date.
• Improved sales by offering incentives to lower performing stores, while rewarding those with high performance.

Stafford, TX, US

• Spearheaded the development of Granite Surface’s first interactive website in order to reduce the need for third party vendor leads, and thereby creating a new lead source.
• Manage and find ways to increase lead flow through multiple channels.
• Formulated different marketing materials for use in email campaigns to reach leads from our various channels.
• Pioneered the setup and launch of Granite Surface’s very first CRM, InfusionSoft, as well as trained others on how to use it.

US

• Booked appointments for technicians.
• Answer technical support questions over the phone.
• Help create routes for the next day for technicians.
• Negotiated pricing for several products and services.

• Managed inventory of products and placed orders according to what was needed.
• Spearheaded the execution of marketing campaigns.
• Oversaw direct sales to contracting clients.
• Orchestrated discovery meetings with clients to better understand their needs.
• Exceeded monthly sales quota for consecutive months

East Lansing, MI, US

• Utilized Multiple Listing Services in order to find properties comparable to those being appraised.
• Conducted on site visits in order to photograph and take measurements of notable features for different properties.
• Advised clients on the commercial appraisal process and answered questions regarding land valuation.