John-Marc Quilter Email and Phone Number

• Worked on Global Projects and Enhancements including Ariba Supply Chain Collaboration (SCC) for Subcontract POs, Shire/Takeda SAP Integration, Global Supply Chain Intercompany STO Process Mining, Global Supply Chain End-to-End Visualization.• Analyzed and designed proposed Supply Chain Product Flows as part of a multi-Disciplinary process to expedite and harmonize global flows from API, Bulk, Packing, Warehousing, Sales and to Customer.• Reviewed and Approved changes and transport requests at the BPO level prior to CAB approval and transport to Production.• Performed Business Process Assessment and Documentation Impact Assessment for Shire Materials Management and Warehouse Operations.• Identified areas for Business Process Improvement and communicated findings to Senior Management.• Conducted Interviews with key personnel to identify pain points and opportunities for business process improvement.• Evaluated state of system and training documentation, analyzed quality of master data and provided recommendations to management for improved utilization of the SAP system.• Provided support during the Global Integration of Shire and Takeda for Global Supply Chain including automating Intercompany Stock Transfer Orders (STO) and redesign of STO Lanes in the European Market.• Performed duties of acting Business Process Lead including supporting Incidence and Change Management and acting as bridge between Business Users and IT Support Staff.• Initiated the revitalization and expansion of the SAP Super User Program.• Provided support for Plan-to-Make, Forecast-to-Finish, Materials Management, Quality Management and Global Supply Chain.• Used HP ALM and Service Now to monitor and facilitate Change, Enhancement and Bug Fix Development Cycle.• Worked daily with Global teams in Switzerland, Ireland, India, USA, Canada and Japan.

• Designed and Configured Ariba Contracting processes, workspace templates and approval workflow for UK Procurement and the UK Medical Center Legal Office.• Facilitated legacy data conversion, normalization and integration into the Ariba system.• Analyzed “as is” business processes, then proposed and implemented “to be” processes tailored to UK’s specific needs.• Laid groundwork for Ariba integration with SAP ECC and the implementation of the full suite Ariba solution.• Configured and delivered an integrated Adobe eSign solution.• Designed and implemented a custom Contract Workspace data repository to house the UK Medical Center Legal Office Legacy Data as well as an Ariba dForm solution to capture the varied contract data requirements for each contract type.

• Participated in the SE Project Services for Process Automation Group Integration Project• Facilitated screening, integration and migration of Customer, Vendor and Material Master Data from multiple global legacy systems into the core SE Project Services SAP instance.• Analyzed SE Global Inter-company Architecture and highlighted opportunities to reduce the complexity of establishing and maintaining Inter-company Vendor/Customer relationships in SAP.• Identified and proposed a solution to a gap in the Master Data Maintenance Process intended to increase internal customer satisfaction and identify and escalate issues on a timelier basis.• Worked with the SE Business Intelligence (SAP BI) Team to design reports to facilitate the maintenance of the SAP Customer and Vendor Masters.• Provided trouble expertise activities such as verifying configuration, validating Master and Transactional Data, performing OSS note searches and conferring with SAP professionals in support current projects and production support.

• Materials Management Upgrade and System Integration SME for Verizon Future System Landscape Planning• Analyzed documentation from a wide variety of sources, including Solution Manager, to determine existing system disposition to use as a baseline for Upgrade recommendations• Verified MM system configuration settings to ensure the smooth integration of multiple SAP systems, settings included number ranges, valuation, batch management, units of measure, data/organizational hierarchies, workflow, release strategies etc.• Contributed MM and integration recommendations to the upgrade leadership team to include in the IBM future upgrade report.

• Project team lead for Procurement, Inventory Management and Materials Resource Planning• Projects delivered on time and on budget• Configured and documented the setup and use SAP Master Data Objects such as Material Master, Purchasing Info Records, Source Lists, Pricing Conditions• Trained end-users in advanced Procurement and Inventory Management • Developed project plans, including objectives and benefits analysis, lead implementation of new business process solutions and routinely monitored new processes to ensure that project objectives have been met• Managed project scope, deliverables, milestones, issues, and risks• Promoted continuing process improvement efforts to maximize ROI• Investigated and validated process, master data and reporting requirements• Configured Purchasing and Inventory Management• Developed functional designs for enhancements, data conversion programs, interfaces and reports• Provided OTC/PTP integration support to 3rd party drop ship process• Resolved integration testing issues• Assisted in data conversion and go-live

Responsibilities/Deliverables:• Designed an SAP solution to leverage GS1 Healthcare Global Standards to enhance patient safety and supply chain efficiencies• Utilized GTIN (Global Trade Item Number – formally EAN) to facilitate flow of medical supplies and device data from point-of-production to point-of-use• Mapped SAP Master data to employ the GS1 Global Data Synchronization Network (GDSN), to ensuring accurate and consistent data exchange between all supply chain partners• Evaluated feasibility of using manufacturer barcodes for Automatic Identification and Data Capture for Healthcare products at all packaging levels to streamline material management for healthcare providers• Configuration of Vendor Master and Material Master to conform to GS1 Standards• Master Data maintenance and clean up of Vendor Masters and Material Masters

Responsibilities/Deliverables:• Provided MM Maintenance and Operations (M&O) support for 58 trial courts• Areas of responsibility included Release Strategies, Output Control, Purchase Requisitions, Purchase Orders, Workflow Routing of Approvals, User Authorizations, LIV Invoices and Financial Integration with FI and FM• Process improvements included output of Purchase Orders via fax and e-mail, and an emphasis on non-blanket order Purchase Orders

Responsibilities/Deliverables:• Post upgrade system review and process improvements• Procurement Card review recommendations• Release Strategy and Workflow review and fixes• Implement Workflow notifications to Outlook• Implement GR/IR tolerance• Design of Buy/Pay Variance reports• Improve Vendor communication• Implement output determination• Implement and test fax server for PO output• Correct procurement contract process

Responsibilities/Deliverables: • Responsible for MM functional/technical design implementation oversight for LSI Consulting GovOne solution• Defined best practices for State and Local government • Responsible for "hands on" configuration of the MM module solutiono Procurement o Inventory Managemento Invoice Verification o Valuation and Account Assignmento Batch Management o Classification o Approval (Release Strategies)• Developed module level test scripts• Designed methodology for creation/conversion of Materials Management master data• Responsible for solution documentation • Oversee GovOne training development for MM consultants and end users

Responsibilities/Deliverables:• Project team lead for Procurement, Inventory Management and Physical Inventory for Plant Maintenance project• Project delivered on time and on budget• Configured and documented the setup and use SAP Master Data Objects such as Material Master, Vendor Master, Purchasing Info Records and Source Lists• Developed project plans, including objectives and benefits analysis, lead implementation of new business process solutions and routinely monitored new processes to ensure that project objectives have been met• Managed project scope, deliverables, milestones, issues, and risks• Investigated and validated process, master data and reporting requirements• Configured Purchasing, Automatic Account Determination, Inventory Management and Materials Requirement Planning• Developed functional designs for enhancements, data conversion programs, interfaces and reports• Assisted in data conversion and go-live• Provided post-implementation support Procurement, EDI, Inventory Management, and Logistics Invoice Verification• Provided Post Go-live support for Campus and UK Medical Center

Responsibilities/Deliverables:• Project team lead for Procurement/Invoice Verification, Inventory Management and Physical Inventory for UK Medical Center• Projects delivered on time and on budget• Configured and documented the setup and use SAP Master Data Objects such as Material Master, Purchasing Info Records, Source Lists• Trained end-users in advanced Procurement, Inventory Management and Physical Inventory functionality• Developed project plans, including objectives and benefits analysis, lead implementation of new business process solutions and routinely monitored new processes to ensure that project objectives have been met• Managed project scope, deliverables, milestones, issues, and risks• Promoted continuing process improvement efforts to maximize ROI• Investigated and validated process, master data and reporting requirements• Created Blueprint for Procurement and Inventory Management including critical Hospital inventory• Configured Purchasing, Automatic Account Determination and Inventory Management• Developed functional designs for enhancements, data conversion programs, interfaces and reports• Designed integration testing scripts and process• Resolved integration testing issues• Assisted in data conversion and go-live• Provided post-implementation support Procurement, EDI, Inventory Management, and Logistics Invoice Verification• Provided Post Go-live support for UK Campus

Responsibilities/Deliverables:• Project team for Procurement and Invoice Verification for UK Campus• Projects delivered on time and on budget• Developed project plans, including objectives and benefits analysis, lead implementation of new business process solutions and routinely monitored new processes to ensure that project objectives have been met• Trained end-users in basic SAP buy/pay logistics functionality• Managed project scope, deliverables, milestones, issues, and risks• Promoted continuing process improvement efforts to maximize ROI• Investigated and validated process, master data and reporting requirements• Designed and conducted blueprinting workshops for Procurement and Inventory Management• Created Blueprint for Procurement and Inventory Management including critical Hospital inventory• Configured Purchasing, Invoice Verification, Release Strategies• Developed functional designs for enhancements, data conversion programs, interfaces and reports• Designed integration testing scripts and process• Resolved integration testing issues• Developed roles and security design• Assisted in data conversion and go-live• Provided post-implementation support Procurement and Logistics Invoice Verification

Responsibilities/Deliverables• Awarded MIT's Infinite Mile Award for exceptional support and exemplary management and delivery of multiple projects to the Procurement Department.• Member of the SAP planning team responsible for the Project Management and successful implementation and delivery of SAP, including the FI/CO, MM, SD, & PM modules to over 3000 end-users• Designed and implemented scope change and issue resolution processes to facilitate both the flow of project communication and decision making for the rollout to department, labs and centers; SAP HR/Payroll project and Web Services • Special Projects for the Director of Financial System Services including ABC Prioritization, Project Management Methodology, Project Proposal Process, Issue Tracking and Resolution, Cost Benefit Analysis and Budgeting• Managed the cross-departmental effort to upgrade the SAP Hardware Infrastructure, including the implementation of the Storage Area Network• Created presentations that effectively communicated mission critical information to senior management• Provided SAP Logistics configuration support Central Procurement, Department Labs and Centers and Facilities. Business processes include the VIP Procurement Card, Purchasing, Inventory, SAPweb Requisitioning and Internal Service Providers• Developed, designed and supported bar-code solutions for Facilities, Laboratories and the Property Office• Developed, designed and implemented a product tracking and management system

Responsibilities/Deliverables• Leader of this cross-functional effort to launch a WWW based ‘virtual community’ designed to deliver discussion forums, a contact management database, research oriented hyper-links, and an opportunity bulletin board to high tech oriented entrepreneurs• Focused the marketing strategy using the technology adoption life cycle and psychographics to forecast membership and to segment the target market• Hands-on role in combined efforts of: • Technological Implementation Team: Held feature creep in check by concentrating on delivery of value proposition required by the site’s users and captured this in the missionstatement, site map and spec sheet• Site Design Team: Built an easily navigable website architecture• Marketing Team: Built an Excel forecasting spreadsheet to both plan the rollout and focus the expectations of the implementation team

• FASTech: Business Process Redesign (BPR Assessment of the sales, upgrade, bug fix process to evaluate its ability to meet current and continuing business requirements. Performed a gap analysis of the information system’s functionality for this fast growing software company• MicroTouch: Strategic Cost Accounting Activity based costing (ABC) and channel structure analysis to determine the cost of a sale through direct sales, tele-marketing and third party channels• Advanced Visual Systems: Software Marketing Evaluation of international opportunities, proper distribution channels and strategic fit for a new visualization software product