I am a highly skilled, motivated and focused individual with demonstrated analytical, excellent written and verbal communication skills. Broad experience gained in hospitality and information management with proven success in customer service and service excellence whilst paying particular attention to workplace health and safety and maintaining quality to services standards throughout. Due to my training and the nature of my work I carry a high level and strong commitment to exceptional customer service. My past roles have taught me diligence and respect whilst also affording me the ability to remain calm under pressure and the capability of defusing any situation withthe utmost diplomacy. I have also been teaching English Online for the past 2 years by one company and another 1 year before that by another. I am currently looking for remote work as an online English teacher or freelance transcribing work.