John Mark Robles Email & Phone Number

Davao City, Ph

Metro Cebu

• Enhanced Financial Efficiency: Streamlined financial reporting by creating standardized templates, ensuring timely monthly submissions, and supporting cash flow, budget planning, and accounts tracking.• Cross-Departmental Support: Provided administrative support across departments, improving coordination and raising team productivity.• Process Improvement Leadership: Improved workflow by implementing consistent reporting practices, boosting data accuracy for executive decisions.

Davao, Davao Region, Philippines

• Championed Patient Experience: Led and ran patient experience campaigns for BMC, always making sure they launched within 20 days, improving patient satisfaction and meeting our goals.• Optimized Campaign Performance: We checked campaign performance every month, reported on time, and kept improving our plans to satisfy patients.• Empowered Staff Excellence: Set up and provided training for staff to handle patients better and get good feedback. Ran a full training program for all frontline and new staff to improve the patient experience.

• Strategically Aligned Marketing Plan: Developed and executed a budget-friendly marketing plan in line with the overall business strategy. • Enhanced Brand Communication: Ensured effective, branded marketing across multiple channels, promoting clear internal communication and external outreach.• Effective Project Leadership: Successfully managed major projects, including PR events, product launches, marketing campaigns, and trade show exhibits, delivering value and successful outcomes.

Brokenshire Heights Madapo, Barangay 8-A Poblacion, Davao City

• Streamlined Financial Reporting: Efficiently gather and verify the Daily Cash Collection Report from the Cashier to ensure accurate financial data.• Enhanced Record-Keeping: Record and post-DCCR deposits and Doctors' refunds through Journal Vouchers, ensuring precise financial documentation.• Improved Financial Oversight: Prepare Payroll Reconciliation Reports and verify Petty Cash for replenishment, contributing to more effective financial management.

Davao, Davao Region, Philippines

- Analyze and investigate complicated insurance claims to help prevent fraud.- Review and process new claims reports and court verdicts.- Uphold relationships and communication with insurance departments and clients.- Organize and present claim review plans.- Negotiate settlements.- Resolve claims in a timely manner

Davao Region, Philippines

- Documenting transaction details.- Entering financial transactions in databases.- Organizing financial reports.- Process BIR Affiliation.- Fact-checking accounting

Baganga, Davao Region, Philippines

- Collecting daily, weekly or monthly timesheets- Calculating bonuses and allowances- Preparing employees’ compensation by the end of each month using payroll software- Perform Quality Assurance Testing- Perform Inspections- Write Daily Field Reports- Monitor Safety ViolationsDeveloping services and implementing changes.

Baganga, Davao Region, Philippines

- Serves customers by completing account transactions- Filling out paperwork/deposit and withdrawal slips- Overseeing ATM deposits and withdrawals- Answering the phone- Balancing numbers at the end of the business day.- Review loan requests- Assess clients’ financial status- Contact clients to gather financial data and documentation- Analyze risks and approve or reject loan requests- Calculate financial ratios (e.g. credit scores and interest rates)- Set up payment plans.- Maintain updated records of loan applications.- Follow up with clients about loan renewals- Monitor the progress of existing loans.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science In Education, Education

Bachelor Of Science In Business Administration - Bsba, Human Resource Management And Development

Bachelor Science Of Commerce And Accountancy, Accountancy