John Markowitz Email & Phone Number

Tampa, Florida, United States

Assume duties of the classroom teacher in accordance with school district lesson plans, school rules, andKelly policies. This includes:• Leading instruction in the classroom by conducting the teacher’s existing lesson plans• Instructing students on a variety of classroom topics/courses• Building positive relationships• Motivate students to learn, and encourage classroom participation• Create a classroom environment that’s conducive to learning and appropriate to the maturity… Show more Assume duties of the classroom teacher in accordance with school district lesson plans, school rules, andKelly policies. This includes:• Leading instruction in the classroom by conducting the teacher’s existing lesson plans• Instructing students on a variety of classroom topics/courses• Building positive relationships• Motivate students to learn, and encourage classroom participation• Create a classroom environment that’s conducive to learning and appropriate to the maturity and interests of students Show less

Tampa, Florida, United States

Duties included:• Assisting driver with ensuring packages were delivered to correct address• Assisting driver with package pickups• Providing excellent customer service.

Ruskin, Florida, United States

Duties included:• Fulfilling customer orders with accuracy and efficiency• Working across all site job functions including receiving, stocking, and packing products and quality checks• Operating carts, hand trucks and other moving equipment to move merchandise

Tampa, Florida, United States

Primary duties included:• Acting as the point of contact between the client and the Service Desk• Ensuring analyst adherence to Service Level Agreements• Auditing call recordings/ticket documentation to ensure observance of the Quality Management Program• New hire training, as well as development and maintenance of knowledgebase contentSecondary duties included:• Providing remote troubleshooting assistance to end users of multiple external/client accounts• Monitoring… Show more Primary duties included:• Acting as the point of contact between the client and the Service Desk• Ensuring analyst adherence to Service Level Agreements• Auditing call recordings/ticket documentation to ensure observance of the Quality Management Program• New hire training, as well as development and maintenance of knowledgebase contentSecondary duties included:• Providing remote troubleshooting assistance to end users of multiple external/client accounts• Monitoring email/self-service ticket queues• Ensuring total contact ownership of customers' support requests Show less

Tampa, Fl

Primary duties included:• Providing remote technical and functional support to internal staff for firm-wide financial applications• Explaining time & expense as well as finance polices and processes to end users• SAP account administration• Providing first-level support to external vendors and internal staff for accounts payable and accounts receivable inquiriesSecondary duties included:• Creating/maintaining knowledge base content available to both analysts and end… Show more Primary duties included:• Providing remote technical and functional support to internal staff for firm-wide financial applications• Explaining time & expense as well as finance polices and processes to end users• SAP account administration• Providing first-level support to external vendors and internal staff for accounts payable and accounts receivable inquiriesSecondary duties included:• Creating/maintaining knowledge base content available to both analysts and end users• Identifying and reporting call trends to manager• Running and compiling call driver reports• Training new hires and cross-training support staff from other teams• Developing training/study materials• Providing support for Microsoft Windows XP, Microsoft Office 2003 and 2007, Lotus Notes and network/VPN connectivity issues in back-up support to other teams when warranted by call volume Show less

Network Services Technology

Started pursuing an associate's degree in Network Services Technology, but paused indefinitely due to family obligations.

Education record