John Martel Email & Phone Number

Methuen, Ma

Granite City Electric Supply is the area's premiere electrical distributor serving electrical contractors as well as residential, commercial and industrial customers for over 90 years. With 30 branches covering Massachusetts, New York, Rhode Island, New Hampshire, Vermont and Connecticut, we are the largest regional independent electrical supply company and the official distributor of electrical supplies to the Boston Red Sox. The Regional Operations Manager will direct all distribution functions including order fulfillment, receiving, inventory control including cycle counting, delivery, management and development of KPI’s as well as facility management and maintenance. The Regional Operations Manager will ensure the department meets operation’s plan, sustains and expands a continuous improvement culture and environment and achieves and maintains best in class service levels.

Raymond, Nh

Full leadership responsibility for 100,000 + square foot distribution centerDirectly responsible for overall DC operations and performance including: Shipping,Receiving,Replenishment,Reclamation, Cycle Counting, Fleet operations and building maintenance.Develop and manage KPI to support company mission and values.Provide technical and professional leadership to staff and department managers with daily department duties.Fully understand all facets of the primary DC and other related facilities operations as assigned.Meet with Warehouse Managers,Department Managers and Supervisors to discuss and review issues and workload.Includes allocation of team members,discuss goals and objectives for the shift department and team member performance.Maintain good customer relations with retail stores.Responsible for the overall direction,coordination, and evaluation of the DC and assigned operations.Ensure that all pick locations are at capacity and that staff are adhering to all company and departmental policies and procedures.Accurately transfer direction and instruction to the facility staff.Monitor all activity within the working time frame to ensure efficient and quality oriented working shifts.Consistently monitor that all safety procedures are in place and utilized.Monitor absenteeism,tardiness and personnel problems.Communicate with all personnel regarding training, machine operation, and problem solving on the WMS system.Conduct daily meetings with team members to review day before results,daily expectations,issues that need to be addressed,office safety issues, and work assignments for the day.

Leominster,Ma

• Managed the day-to-day performance of order fulfillment, returns, transfers, and daily replenishment shipments.• Ensured the timely completion of all E-commerce tasks. Most importantly, that all customer orders are shipped, accurately, as soon as possible. • Communicated daily about all order issues.• Recommend and implement best practices to drive efficiencies, for your team to ensure proper steps in fulfilling a customer order.• Ensured all orders are picked, packed and shipped without damages. • Lead a team of individuals, delegate tasks, and supervise all of the functions that occur in this department. • Managed inventory on a daily basis. This included, consolidating locations, ensuring product is received in correctly and put away in the appropriate area. This maintenance is for inventory accuracy and part of preparation for (two) physical inventories per year.• Staff and train all new employees and temp labor for the department.• Assigned, scheduled, and supervised the daily tasks and functions of the E-Commerce Staff. This included sharing and requesting resources as needed.• Provided direction, leadership and motivation to all associates in the department. • Maintained supply inventory. Placed orders when running low and not out.• Conducted daily staff meetings to review previous day business – issues, customer service emails, and your daily plan.• Updated the team on all important announcements.• Attended manager meetings on a daily and weekly basis.

Acton, Ma

Fulfillment Manager at OYO Sports is responsible for the operation and financial performance of a multiple shift department and provides direction and leadership to non-exempt associates at this facility.Provides direction and leadership to 60 nonexempt associates at the facility.Manage the performance of order fulfillment and carrier management.Responsible for ensuring orders are selected accurately, packed and shipped without damage for timely delivery.Developed and managed comprehensive fulfillment standard operation practices for the facility by defining requirements, assessing deliverables, establishing metrics and driving process improvements.Responsible for all operational costs and budget preparation ensuring accurate labor and cost reporting.

East Hartford Ct; Westbrook Me;Nashua Nh,

Accountable for all operations, personnel, assets and adminstration for three New England distribution centers totaling 187,000 sq. ft., 130k units, $12 M in inventory and 60 employees including managers and supervisors.

Westbrook Me And Nashua Nh

• Established and ensure the achievement of performance metrics and goals including inventory control, productivity, efficiency, safety and cost containment.• Consistently achieve significant improvements in processes, methods, and results with measurable impact. This has included foundational culture changes and the development of tools and strategies which not only save dollars but increase service level.• Developed and administer budgets. Generate daily, weekly and monthly reports to management.• Directed and developed management and staff for peak performance and advancement.• Managed a 30 truck fleet including vendor selection and lease negotiation. Ensure optimum routing efficiency.• Implemented daily cycle counting and oversee annual physical inventory.• Interfaced and collaborated with Sales and Customer Service at all facilities.

Nashua,Nh

• Managed a 9 truck fleet including vendor selection and lease negotiation. Ensure optimum routing efficiency.• Implemented daily cycle counting and oversee annual physical inventory.• Interfaced and collaborated with Sales and Customer Service at all facilities.

Lowell,Ma And Methuen Ma

Operations and Facility Manager for 140,000 square foot facility. Managed facility, counter and warehouse operations. Managed 14 trucks in fleetManaged 12 million dollar inventoryHired, trained, motivated and evaluated staff of 45 employees. Supervised the start up of second shift picking department. Trained new employees, reached full capacity while maintaining quality and production goals. Collaborated with customer service and outside sales to ensure smooth work flow and efficient organization operations. Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.

Managed a team of 20 fulltime employees.Managed physical inventories and cycles count programs.Developed and analyzed reports and data to determine trends and potential issues related to freight billing and on time delivery.Successfully achieved results by planning, directing, influencing, motivating and informing others.Set clear expectations and measurable objectives for subordinates.Managed upkeep of three facilities, assigning weekly maintenance and repair details.Interviewed job applicants, made hiring decisions, and allocated salaries.

Responsible for the oversight of high volume distribution center.Provided key support to the distribution facilities to ensure timely and efficient product delivery.Managed a full staff of 25 and seasonal staff of 50 employees.Implemented a cross training programs throughout the department which increased daily production by Maintained 99% shipping accuracy.Created an efficient effective and supportive distribution center culture.

Supervised shipping and receiving staff.Supervised daily cycle count program.Responsible for freight negotiations and fleet management.Received company recognition for outstanding inventory.

Diploma, Business

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