Head Coach/ Programmer for General Crossfit, Functional Fitness classes and specialty classes.Oversaw upkeep and cleanliness of gym and equipment.Prompted Communication with other Staff, in regarding various memberships, injuries, availability, supply checks, damaged equipment.Contributed to photography and social media effortsResponsible for client/member outreach via Mindbody as well as Wodify

Managed projects under IT operations. • Managed all hardware and software support for users. • Supported Trouble Ticket Management • Sustained change orders and all incidents of case resolution • Client and customer satisfaction • Managed all inventory and provided monthly logs all of stock. Primarily responsible for pushing out updates and applications through Microsoft SCCM • Familiarity with Microsoft products: Windows 10 & 11, Office, SharePoint, OneDrive, Exchange, and everything O365 • provided excellent end user support and services

- Solely supported 4 separate branches of Humana located throughout the city- Facilitated problem resolution: provides desktop, phone, in-person support to resolve issues - Provided hardware and software support for desktops, laptops, printers, A/V equipment, peripheral devices- Trouble Ticket Management: Handled change orders/incidents to ensure all cases are resolved, and closed to user’s satisfaction. - Complied with tracking and management of all Assets in inventory. Ensured 100% accountability and responsibly of all equipment during my duration at Humana. Kept weekly logs of all stock, that was coming in and going out. - Assisted work at home users to make sure there are able to connect via VPN.- Responsible for setting up, and assisting new users. (Providing laptops, setting up profile, installing printers, and applications).- Handled Humana VIP support.- Acting in accordance with IT related policies and procedures for quality control.- Building and imaging desktops and laptops with Win7 OS for use on Humana network. - In charge of the shipping and handling of equipment to all NY Humana employees.

- Currently in process of migrating users at the bank over to Windows 7 from XP- Level 2 software and hardware trading support- Building and imaging WinXP PCs over to Win7- Troubleshooting in house applications - Training non-technical workers on the business's information systems- Evaluated the effectiveness of the database management technology and investigated problems and inefficiencies- Trouble Ticket Resolution

Ensure fitness goals and aspirations are progressingpromoting good weight training habits and proper techniqueWorking apart of a team to ensure club successhelping people realize and obtain their fitness and personal goals through hard work and dedication

- Installed, operated, and performed unit maintenance on multi-functional/multi-user information processing systems and peripheral equipment and auxiliary devices- Performed senior operator and systems administrator duties and unit level maintenance functions on assigned computer systems.- Wrote, analyzed, edit, tests, and modified computer programs. Expert in troubleshooting software using established debugging procedures.- Modified existing application packages using application and operating system software and appropriate computer language commands and files.- Transferred data between information processing equipment and systems.- Proficient in Integrated Electronic Systems and Network Administration- Troubleshoots; System, Advanced level computer, network issues, hardware/software*Deployed to Afghanistan August 2012-June 2013, in support of Operation Enduring Freedom; - Maintained Signal Communications, - Signal Chief of Area of Operations, - Sustained and supported user accounts. - Ensured wired connections were properly made, and connected - Configured Switches/Routers for use across 3 networks of classification - Provided strong bonds with foreign nations, to ensure mission success